Alejandro Contreras
San Antonio,TX
Summary
Results-driven Litigation Adjuster with proven skills in claims investigation, settlement negotiation, and attention to detail. Also experienced in managing team performance and 800+ liability exposures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Litigation Adjuster
Loya Insurance
San Antonio, Texas
08.2022 - Current
- Conducted claims investigations to evaluate liability and coverage concerns.
- Collaborated with legal teams to prepare comprehensive case documentation and evidence.
- Communicated with clients to gather necessary information and clarify claim details.
- Negotiated settlements with claimants, resolving disputes efficiently.
- Analyzed medical records and repair estimates for accuracy.
- Documented case progress in claims management system thoroughly.
- Reviewed police reports and medical treatment records to determine liability extent.
Casualty Claims Manager
Loya Insurance
San Antonio, Texas
04.2025 - 11.2025
- Reviewed claim files to ensure accuracy and compliance with company policies.
- Trained and mentored team members on claims handling procedures for improved efficiency.
- Managed team performance to achieve high production standards with precise results.
- Negotiated settlement agreements between claimants and insurance companies as needed.
- Motivated team members to meet targeted turnaround times for processing goals.
Production Supervisor
Texas Industrial Rubber & Gasket
San Antonio, Texas
01.2017 - 08.2022
- Supervised daily production operations to ensure efficiency and quality control.
- Monitored equipment performance and reported maintenance issues promptly.
- Conducted regular safety inspections to uphold workplace safety standards.
- Organized inventory management to ensure adequate supply of materials for production.
- Maintained accurate records of daily production activities.
Education
High School Diploma -
Winston Churchill High School
San Antonio, TX06-2013
Some College (No Degree) - Engineering
San Antonio College
San Antonio, TXSkills
- Claims investigation
- Settlement negotiation
- Attention to detail
- Time management
- Litigation resolution
Affiliations
Small business - Auto detailing
Certification
All-Lines Adjuster License
Timeline
Casualty Claims Manager
Loya Insurance
04.2025 - 11.2025
Litigation Adjuster
Loya Insurance
08.2022 - Current
Production Supervisor
Texas Industrial Rubber & Gasket
01.2017 - 08.2022
High School Diploma -
Winston Churchill High School
Some College (No Degree) - Engineering
San Antonio College