Dynamic retail professional with extensive experience at Burlington, excelling in staff management and inventory control. Proven ability to enhance product presentation and optimize sales floor operations. Skilled in training and developing teams, ensuring exceptional customer service while maintaining a secure environment. Strong organizational and problem-solving skills drive success in fast-paced settings. Also as my time at Burlington, I was the employee of the month two months October 2023 and January 2025
As a sales or supervisor, I would help move the sales floor around to meet the season flow. I will also help with payroll and inventory and would help keep backlog or freight, coming in on the sale floor to make sure we always had a selection for customers to buy. I would also train new sales or associates on how to fix the sale store up and would recover the store every day throughout the day to make sure it looks great for customers
I made sandwiches how customers wanted them I would prep food and help with inventory when need on a weekly basis
I would be the closing lead, which meant I would have to make sure all doors are secure before locking the front door. Count all tills before going home counting the safe to make sure safe is on track for the next day. Had to make sure everything was picked up and ready for the next day for customers viewing And had to make sure everything was clean and properly put away before leaving the store.
I’d stand at the front of the door greet every customer on the way in and out made sure the store was safe and secure and keep an eye out for a shoplifters, would report to MOD if I saw any shoplifters
Help customers order food, help make food on the grill and deep fryer, handled money from counting money in safe to counting my own drawer