Parts Manager
Alejandro Cortes Jr
Discount Forklifts
Forest Hill,TX
6
years of professional experience
1
Certification
Results-driven Warehouse Supervisor with over 6 years of experience in inventory control, logistics, and preventive maintenance. Expertise in strategic planning and budget management enhances operational efficiency and accuracy. Proven skills in team collaboration and conflict resolution promote continuous improvement and operational scaling.
Work History
Parts Manager
3 Months- Managed forklift parts inventory for Discount Forklifts sales and service operations.
- Ordered replacement parts from vendors for customer repairs and maintenance.
- Tracked incoming shipments and received freight to ensure timely availability of parts department stock.
- Assisted customers with forklift parts requests and product availability questions.
- Coordinated parts' pulls for technicians and warehouse service orders.
- Updated parts records in inventory systems for accurate department control.
- Maintained inventory accuracy through regular stock counts and discrepancy reconciliations to support operational efficiency.
- Developed and maintained positive working relationships with vendors.
- Ensured accuracy in order processing and invoicing procedures.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Collaborated with other departments to ensure timely deliveries.
- Analyzed pricing trends to identify opportunities for cost savings in parts procurement.
Retail Service Specialist
10 Months- Delivered professional customer service to ensure positive shopping experiences and timely issue resolution, producing measurable results.
- Cultivated customer relationships, resulting in consistent repeat business and increased referral traffic.
- Managed register operations and cash handling with precise reconciliation and error-free transaction records.
- Maintained up-to-date knowledge of promotions and discounts to provide accurate customer guidance.
- Coordinated with store staff to meet operational targets and maintain a collaborative work environment.
- Trained new hires on product identification and POS procedures, standardizing service quality and streamlining onboarding.
- Provided guidance to technicians on part fitment to improve accuracy. and customers on part fitment, improving first-time correct purchases and reducing returns.
- Introduced product bundling displays and advised on parts compatibility, enhancing cross-sell opportunities and purchase relevance.
Fleet Manager
3 Months- Oversaw fleet maintenance and repairs to maintain regulatory compliance and vehicle safety.
- Piloted a predictive maintenance schedule using vehicle-condition checks to reduce unexpected downtime.
- Implemented a tracking system, increasing shipment visibility and reducing delivery times, contributing to overall service quality.
- Analyzed vehicle utilization to reallocate assets and optimize shift coverage, improving fleet productivity.
- Developed logistics performance KPIs and reported results to senior management, enhancing decision-making.
- Managed end-to-end logistics operations including transport, warehousing, and inventory control, producing measurable service improvements.
- Developed and executed supply chain plans that reduced operating costs and improved delivery reliability.
- Coordinated fuel and route planning initiatives, minimizing operational delays and ensuring consistent on-time delivery.
- Coordinated with procurement to ensure timely material availability for production requirements.
- Maintained detailed maintenance logs and inspection records to ensure audit readiness and compliance.
Outbound Supervisor
2 Months- Monitored KPIs to identify performance gaps and initiated corrective actions to restore operational targets.
- Monitored KPIs to identify performance gaps and initiated corrective actions, achieving restoration of operational targets.
- Trained and mentored new hires on policies and safety protocols to improve onboarding compliance and readiness.
- Prepared reports on production output, cycle times, and defect rates, enabling informed management decision-making.
- Implemented standardized packing checklists and visual aids for pickers to reduce variance and improve order accuracy.
- Optimized warehouse layout based on demand patterns to streamline workflow and reduce handling time.
- Resolved escalated customer issues promptly to restore service levels and improve customer satisfaction.
- Coached outbound team on time-management and safe handling practices, fostering increased confidence and sustained performance.
- Conducted regular audits to ensure regulatory compliance and maintain continuous audit readiness.
Operations Supervisor
11 Months- Led cross-functional team to achieve departmental targets and enhance operational consistency.
- Monitored performance metrics to assess team productivity and adjust staffing and priorities.
- Implemented process improvements that streamlined workflows and produced measurable results.
- Monitored performance metrics to evaluate team productivity, adjusting staffing and priorities.
- Implemented process improvements that streamlined workflows, resulting in enhanced operational effectiveness.
- Ensured adherence to quality control standards through scheduled inspections and formal audits.
- Managed inventory to optimize supply chain continuity and reduce stock shortages.
- Coached team members on procedures and troubleshooting to maintain service levels under pressure.
Operations Manager
2 Years 1 Month- Implemented process improvement initiatives to streamline operations and increase efficiency.
- Coordinated logistics planning for timely delivery of products.
- Coordinated logistics planning to ensure timely delivery of products.
- Led a team of employees to achieve department goals and objectives.
- Implemented process improvement initiatives to streamline operations and enhance efficiency.
- Facilitated weekly cross-department problem-solving sessions to align production and sales priorities, enhancing on-time fulfillment and stakeholder communication.
- Mentored junior supervisors on escalation handling and performance feedback, strengthening team capability and sustaining morale during transitions.
- Provided exceptional customer service to enhance overall customer satisfaction.
Education
High School Diploma
Skills
Parts sourcing
Inventory management
Inventory control
Vendor management
Vendor relations
Preventive maintenance
Quality control
Process optimization
Strategic planning
Critical thinking
Conflict resolution
Personal Information
- Driving License: Non-CDL Class C
- Availability: Anywhere
Certification
- Driver's License
- Pallet Jack Certification
- Forklift Certification
- Electric Pallet Jack Certification
- Non-CDL Class C
Languages
Spanish - Fluent, English - Fluent
Timeline
Parts Manager
Discount Forklifts
08.2026 - CurrentRead More
Retail Service Specialist
Orileys Auto Parts
10.2025 - 08.2026Read More
Fleet Manager
Links/Gunns Dry Cleaning
01.2025 - 04.2025Read More
Outbound Supervisor
CEVA Logistics
10.2024 - 12.2024Read More
Operations Supervisor
Pitney Bowes
10.2023 - 09.2024Read More
Operations Manager
SOGNO TOSCANO
03.2021 - 04.2023Read More
R.L. Paschal High School
High School Diploma
05.2012Read More