Alejandro Cortez Jr.
Shavano Park,TX
Summary
Highly motivated sales professional with over 10 years of experience. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
17
17
years of professional experience
Work History
Equipment Sales Specialist
Snap-on
Conway, AR
07.2024 - Current
- Conducted thorough analysis of customer feedback to pinpoint opportunities for enhancement in both product offerings and service delivery.
- Active involvement in team meetings to strategize and attain sales objectives.
- Collaborated with other departments to ensure that customer orders were fulfilled accurately and on time.
- With my expertise, I effectively showcased products through demos and trained clients in their usage. Moreover, I skillfully delivered persuasive sales presentations resulting in increased clientele.
Master Certified Sales Consultant
NORTH PARK LEXUS
SAN ANTONIO, TX
05.2013 - 05.2024
- Resolved customer issues quickly and efficiently using creative problem-solving skills
- Maximized customer satisfaction through exceptional service delivery, fostering lasting client connections and driving revenue growth.
- Maintained strong customer relationships by consistently following up after sales.
- Proactively identified and pursued new business opportunities through strategic networking with potential clients and current customers.
- Collaborated with management to ensure effective training of new hires regarding sales procedures.
- Maintained precise records of all sales activities, encompassing tracking pipeline progress, generating leads, predicting forecasts, and finalizing deals.
- Contributed to team meetings focused on developing sales strategies aligned with organizational goals.
LEAD ASSISTANT MANAGER
THREE FOUNTAINS APARTMENTS
SAN ANTONIO, TX
03.2007 - 05.2013
- Facilitated staff training sessions to enhance team knowledge and skills
- Led a dynamic team to achieve project goals and deadlines
- Maintained positive tenant relations through clear communication and efficient problem-solving
- Managed budgets effectively to ensure resources were allocated efficiently
- Oversaw property maintenance activities to upkeep the quality and safety of the premises
- Provided exceptional customer service to address inquiries and concerns in a timely and professional manner.
Education
Finance & Insurance -
IA American Training Institute
09-2022
Nursing -
Galen Health
01-2003
Biology -
University of The Incarnate Word
06-2001
Skills
- Communication
- Customer Service
- Leadership
- Adaptability
- Problem Solving
- Creativity
- Critical Thinking
- Detail Oriented
- Sales Presentations
- Proposal Development
- Brand Marketing
- Client Retention Strategies
Awards
- Top Sales Consultant
- Top Sales consultant in customer satisfaction
Languages
Spanish
Native/ Bilingual
Timeline
Equipment Sales Specialist
Snap-on
07.2024 - Current
Master Certified Sales Consultant
NORTH PARK LEXUS
05.2013 - 05.2024
LEAD ASSISTANT MANAGER
THREE FOUNTAINS APARTMENTS
03.2007 - 05.2013
Finance & Insurance -
IA American Training Institute
Nursing -
Galen Health
Biology -
University of The Incarnate Word
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