I have acquired experience in a variety of computer software programs. I have also obtained an extensive customer services working in case management. I am also bilingual, organized and detail-oriented.
Overview
26
26
years of professional experience
Work History
Maintenance Technician
Villas At Camelback Apartments
04.2022 - Current
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Installed new locks, door handles, and door closers.
Grounds Keeper
Isaac School District,
01.2019 - Current
Maintained district wide schools grass by using lawn mowers, trimmers, maintain sprinkler systems, trimming of trees, coordinate and control irrigation fields.
Night Lead
CustodianAug
01.2018 - 06.2019
Supervise night custodians in three elementary schools, provide cleaning materials, coordinate activity event with school staff, and enforce policies and procedure.
Day Custodian
08.2013 - 08.2018
Maintained minor repairs to the building as related to electrical, plumbing, painting, and equipment maintenance
Followed general custodial building maintenance methods and practices
Established and maintained effective working relationships with staff, students, other maintenance staff, business contacts outside of the District, and the community
Solved practical problems and dealt with a variety of variables in situat where limited standardization existed
Ability to work under minimal supervision
ParaprofessionalJune
Associate Designer
Stanley Consultant
01.2012 - 08.2013
Assisted with instructions and supervision of students through one-on-o e and group instructions
Administered tests and assessments
Recorded student progress in district database
Supervised students outside of the classroom during lunch period and playground time, Drafted and designed and overhead electrical commercial projects
Communicated with SRP customers and personnel on electrical projects
Coordinated projects with city and county personnel for recorded plots
Provided residential service information
Provided security lights (dusk to dawn) removals, additions or upgrade information
Quality Assurance Manager
Substitute
01.2010 - 06.2012
Maintained established routines and procedures in the school and classroom
Followed to the lesson plans as outlined and described when the teacher was absent
Adhered to all board policies, rules, state statutes, and federal regulations
Ensured adequate supervision to assure health, welfare, and safety of all students, Managed a continuous flow of forms to be processed
Processed exception forms with action forms
Performed quality assurance checks before releasing
Verified tray labels matched barcodes
Utilities Services Specialist
City of Phoenix
02.2008 - 05.2010
Analyzed account information regarding water, sewer and sanitation
Assisted customers with accounts, billing and claim activities
Provided information to maintain valuable water services
Investigated accounts to determine if eligible to issue refund to customer
Enrollment Counselor
University of Phoenix
06.2006 - 02.2008
Enrolled international students into degree programs
Evaluated transcripts to assist students in enrolling to proper classes
Reviewed applications process for admission
Evaluated applications for financial aid for students
Job Developer
PPEP
07.2005 - 06.2006
Provided social services and job development for clients
Network with other social services agencies
Assigned clients in training or services for on a volunteer basis
Case managed files to assist clients with food, clothing, aid and ESL classes
Engineer Tech Designer
Salt River Project
11.2000 - 05.2005
Performed and evaluated irrigation projects
Estimated construction project costs
Drafted and designed irrigation, underground
Managed and maintained irrigation projects within city and county
Conducted pre-design meetings to generate cost for construction
Surveillance Officer
Maricopa County Adult Probation
10.1997 - 11.2000
Managed a bilingual caseload of clients
Directed and modified court ordered terms with conditions
Conducted drug and alcohol testing in field/office environment
Managed group counseling and community services for clients
Monitored and supervised individuals for intensive supervision