Alejandro De Leon
San Antonio
Summary
Dynamic and detail-oriented professional with experience at Spurs Sports & Entertainment, excelling in perimeter security and incident reporting. Proven ability to remain calm under pressure while building relationships and ensuring safety. Bilingual and proficient in Microsoft Office, I effectively multitask to enhance operational efficiency and employer satisfaction.
Overview
5
5
years of professional experience
Work History
Event Security Guard
Spurs Sports & Entertainment
02.2024 - Current
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Identified violators and escorted departing personnel to guard against theft of property.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Permitted entry with escort for approved persons into secure locations.
Landscaping Associate
Verde Landscaping
07.2023 - 03.2024
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Installed stonework according to landscape design plan and client specifications.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
Front Desk Receptionist
Gold's Gym
07.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Line Cook Supervisor
Wings Route
03.2021 - 04.2022
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Host
Johnny Carino's
05.2020 - 12.2020
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX11-2025
Associate of Arts - Criminal Justice
Laredo College
Laredo, TX05-2023
Skills
- Perimeter security
- Guard-Card Certified
- Incident reporting
- Multitasking and organization
- Microsoft PowerPoint
- Microsoft Word
- General Computer Literacy
- Relationship building
- Bilingual: Fluent in English Semi-Fluent in Spanish
Timeline
Event Security Guard
Spurs Sports & Entertainment
02.2024 - Current
Landscaping Associate
Verde Landscaping
07.2023 - 03.2024
Front Desk Receptionist
Gold's Gym
07.2022 - 07.2023
Line Cook Supervisor
Wings Route
03.2021 - 04.2022
Host
Johnny Carino's
05.2020 - 12.2020
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
Laredo College
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