Alejandro Dominguez
TUCSON
Summary
Adept at machine operation and excelling in customer service, I significantly enhanced productivity and quality at UNICOA and Sam Levitz Furniture. Leveraging bilingual capabilities and expert problem-solving abilities, I reduced product return rates and improved efficiency, demonstrating a commitment to excellence and teamwork in high-pressure environments.
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shop Technician
UNICOA
07.2019 - Current
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Repaired parts, components and assemblies to correct malfunctions.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Collaborated effectively with colleagues to complete challenging projects within established deadlines.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
- Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
- Built, tested, and modified equipment to achieve functionality objectives.
- Evaluated performance and reliability of machinery against specifications.
- Interpreted blueprint and schematic drawings to determine best course for repairs.
- Performed preventative maintenance tasks diligently, extending the lifespan of valuable equipment assets.
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Quality Control Inspector
Sam Levitz Furniture
10.2013 - 07.2019
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
- Enhanced team collaboration by organizing regular meetings to discuss quality control challenges and solutions.
- Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
- Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
- Updated quality control records and reports.
- Provided feedback to production team regarding product quality.
- Trained other workers in inspection and testing procedures.
- Assisted in developing inspection and testing protocols.
- Repaired faults, reassembled products, and completed additional tests.
- Investigated customer complaints to take necessary corrective actions.
- Process parts to include receiving, inspecting, ordering, and warehousing.
Package Handler
UPS
11.2015 - 12.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
Education
Certificate - Automotive Mechanic
Pima Community College
Tucson, AZ05-2021
High School Diploma -
Sahuarita High School
Sahuarita, AZ05-2012
Skills
- Machine operation
- Computer skills
- Diagnosis and repairs
- Customer service
- Problem-solving abilities
- Bilingual
- Warehousing
- Certified Forklift driver
- Coordination/Liaison
- Visual inspections
- Inspection documentation
- Product inspection
Certification
- Forklift Certification
- Automotive Mechanic Certification
- OSHA Certified Material Handling Equitment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shop Technician
UNICOA
07.2019 - Current
Package Handler
UPS
11.2015 - 12.2015
Quality Control Inspector
Sam Levitz Furniture
10.2013 - 07.2019
Certificate - Automotive Mechanic
Pima Community College
High School Diploma -
Sahuarita High School