Alejandro Esquivel
Vallejo,CA
Summary
Experienced catering specialist with over 3+ years of experience in the hospitality industry and over 5 years of customer service experience. Currently a Clean Energy Ambassador for a solar company, working in retail sales. Looking to learn and grow in the next role regardless of industry. Looking forward to work independently or team, in making ideas and plans possible and in calling the next job a career.
Overview
7
7
years of professional experience
Work History
Clean Energy Ambassador
Sunrun
02.2023 - Current
- Flexible working multiple retail stores (Costco and The Home Depot)
- Built & maintains relationships with retail customers to create an understanding of solar energy options available.
- Data management regarding engagements, leads, appointments, and sales.
Catering Specialist
Garuda Labs
10.2019 - Current
- Adhered to company quality standards and industry best practices for overall best guest experience and execution of event planning.
- Created and executed detailed meal services with up to 200+ team members for counts for up to 1000+ guests.
- Fine Dining
Eligibility Worker 1
Contra Costra County
11.2021 - 05.2022
- Adhered to federal, state, and local guidelines when reviewing applicant data to determine eligibility for medical, economic, and housing assistance.
- Scheduled appointments with applicants to gather documentation and explain benefits processes.
- Assessed information collected from interviews, medical, and financial records to identify clients' abilities, needs and eligibility for various services.
Insurance Agent
Gaytan & Pineda Insurance Agency
06.2018 - 10.2019
- Processed average of 20-30 new businesses per month based on clients needs and eligibility.
- Tracked authorizations and underwriting requirements to resolve discrepancies and avoid revenue loss
- Maintained payment scheduling, claim handling, endorsements, and other transactions.
- Executed marketing strategies to increase new business by connecting with established, local, and smaller independent car and vehicle sellers.
Server
Aung Burma
02.2018 - 03.2019
- Memorized and explained up to 60 menu items and suggested appropriate options for food and other allergy concerns.
- Maintained billing, payment processing and cash management practices.
- Fast paced work environment.
Shift Team Lead
Mountain Mike's Pizza
09.2017 - 02.2018
- Managed groups of up to 10 team members as well as training new employees by delegating daily tasks and responsibilities.
- Resolved customer complaints and issues and offered solutions to maintain customer satisfaction.
- Regulated pricing, inventory and supply count.
- Maintained well-organized production areas to deliver and meet high quality control results.
Education
Bachelor of Arts - Sociology
Sacramento State University
Sacramento, CA12.2021
Associate of Arts - Sociology
Diablo Valley College
Pleasant Hill, CA05.2020
High School Diploma -
Jesse Bethel High School
Vallejo, CA06.2017
Skills
- Administrative Support
- Workflow Optimization
- Microsoft Office
- Event Planning
- Social Services
- Negotiation
- Leadership
- Data Entry
- Statistics
- Research
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Affiliations
American Civil Liberty Union (ACLU)
Timeline
Clean Energy Ambassador
Sunrun
02.2023 - Current
Eligibility Worker 1
Contra Costra County
11.2021 - 05.2022
Catering Specialist
Garuda Labs
10.2019 - Current
Insurance Agent
Gaytan & Pineda Insurance Agency
06.2018 - 10.2019
Server
Aung Burma
02.2018 - 03.2019
Shift Team Lead
Mountain Mike's Pizza
09.2017 - 02.2018
Bachelor of Arts - Sociology
Sacramento State University
Associate of Arts - Sociology
Diablo Valley College
High School Diploma -
Jesse Bethel High School