Alejandro Estrada
Arlington,TX
Summary
Dynamic and detail-oriented professional with proven customer service skills honed at Abcons Corporation. Adept at managing high-volume inquiries and maintaining organized records. Recognized for enhancing team collaboration and efficiency while demonstrating strong multitasking abilities. Proficient in data entry and cash handling, ensuring accuracy and customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Abcons Corporation
02.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
- Organized and maintained files and records to ensure up-to-date documentation.
Cook
Jakes Burgers And Beer
10.2020 - 02.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Donation Attendant
Goodwill
06.2020 - 10.2020
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Prepared shipments of items for transport to alternate locations.
- Assisted in loading and unloading of transport trucks.
- Lift heavy objects such as tables, dressers, etc sometimes by self.
Education
High School Diploma -
Timberview High School
Arlington, TX05-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Team collaboration
- Work prioritization
- Initiative-taking
- Basic accounting
- Multitasking and organization
- Access control
- Problem-solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front Desk Receptionist
Abcons Corporation
02.2022 - Current
Cook
Jakes Burgers And Beer
10.2020 - 02.2022
Donation Attendant
Goodwill
06.2020 - 10.2020
High School Diploma -
Timberview High School
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