Alejandro Fernandez
El Campo
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Taqueria Fernandez
02.2020 - Current
- Supervised daily operations to ensure efficient service and adherence to health and safety standards.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty to the brand.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Exercised composure under pressure and in escalated customer service scenarios.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
Associate of Applied Science - Engineering Design
Wharton County Junior College
Wharton, TX05-2026
Skills
- Decision-making
- Customer service focus
- Workplace safety
- Punctual and reliable
- Energetic and enthusiastic
- Team development
- Quality assurance
- Fluent in Spanish
- AutoCAD knowledge
- SolidWorks expertise
- SolidWorks 3D models
- Teamwork and collaboration
Certification
- Certified In Architectural Design
Languages
Spanish
Native or Bilingual
Timeline
Shift Manager
Taqueria Fernandez
02.2020 - Current
Associate of Applied Science - Engineering Design
Wharton County Junior College