Alejandro Figueroa
Miami
Summary
Resourceful Produce Team Lead, highly productive in completing tasks efficiently with expertise in inventory management, quality control, and customer service. Specialize in fostering team collaboration, streamlining workflow for peak efficiency, and maintaining high standards of produce presentation. Excel at communication, leadership, and problem-solving to ensure smooth operation and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Produce Team Lead
Publix Supermarkets Store
Miami
03.2023 - Current
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Followed instructions to properly arrange merchandise items.
- Adhered to company policies regarding safety procedures while leading tasks such as unloading trucks or stacking pallets of merchandise.
- Provided feedback to management about customer complaints or suggestions for improvement in the Produce Department.
- Responded to customer feedback, addressing concerns and improving service quality.
- Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
- Greeted customers to determine wants or needs.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Monitored production processes and identified areas for improvement.
- Checked prices and located products for customers.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
- Computed purchases and received and processed cash or credit payment.
- Updated pricing and sales signs to promote merchandise.
- Resolved conflicts between team members by listening to both sides of an issue and finding a satisfactory resolution.
- Educated customers on produce storage and preparation techniques to enhance their shopping experience.
- Described merchandise and explained use, operation and care.
- Utilized product knowledge to minimize waste, repurposing or discounting near-expiry produce.
- Identified and quickly handled spill clean-up.
- Provided training to new employees, sharing best practices and departmental procedures.
- Ensured that all products were labeled properly with accurate pricing information.
- Assisted in the development of promotional materials, highlighting seasonal or featured produce.
- Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
Felix Varela High School
Miami, FL06-2024
Skills
- Task delegation
- Merchandising strategies
- Stock rotation
- Stock replenishment
- Crate breakdown
- Verbal and written communication
- Supply ordering
- Produce handling
- Unloading deliveries
- Product processing
- Quality inspections
- Sales promotion
- Supermarket stocking
- Safety procedures compliance
- Labeling accuracy
- Performance improvement
- Pricing and shelf labeling
- Freshness assessment
- Box cutter and pallet jack safety
- Positive attitude
- Training and mentoring
- Pallet jack operation
- Cleanliness and sanitation
- Strong work ethic
- Management interaction
- Product recommendations
- Complaint resolution
- Cleaning
- Account management
- Clear communication
- Data entry
- Facility cleaning
- Staff education and training
- Relationship building
- FLUENT IN SPANISH
- Collaboration and teamwork
Languages
Spanish
Native/ Bilingual
Portuguese
Professional
English
Native/ Bilingual
Timeline
Produce Team Lead
Publix Supermarkets Store
03.2023 - Current
High School Diploma -
Felix Varela High School
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