Alejandro Flores

Read the check and make sure that I have the correct food on the line and memorize the positioning of what food goes to what person on the table then run the food to the right table number.

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Answered customer questions about hours, seating, and menu information.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Trained new staff in bussing and cleaning procedures.