Alejandro Garcia
Regional Property Manager
Garland,TX
Summary
My objective is to obtain a challenging position that requires me to apply my skills and knowledge. Positive and diligent Property Management professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented regional property manager with demonstrated operational and leadership skills. Offering 23 years of Multifamily experience paired with goal-oriented and performance-minded approach.
Overview
22
22
years of professional experience
1
1
Language
Work History
Regional Asset Manager
PMG Property Management
Dallas, TX
05.2022 - 01.2023
- Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
- Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
- Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with plans.
- Investigated market changes and devised approaches to take advantage of emerging opportunities.
- Managed budget implementations, employee evaluations and contract details.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Inspected community common areas, apartment units and model appearance to address problems.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Responded to escalated resident concerns and issues and monitored resolution.
- Negotiated vendor contracts and presented to owners for approval.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Reviewed financial forecasts, budget and operational goals.
- Identified and addressed potential safety issues and liability concerns.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Maintained documentation, wrote reports and tracked expenses using AppFolio.
Portfolio Specialist
Class A Management
Burleson, TX
11.2021 - 05.2022
- Inspected community common areas, apartment units and model appearance to address problems.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Responded to escalated resident concerns and issues and monitored resolution.
- Negotiated vendor contracts and presented to owners for approval.
- Created reports, recorded contracts and kept employee records in corporate database and accounting software.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Reviewed financial forecasts, budget and operational goals.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Identified and addressed potential safety issues and liability concerns.
- Generated professional networks by engaging in professional, industry and government organizations.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Maximized rental income while minimizing expenses through effective planning and control.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Oversaw and enhanced work of 14 Assets and 28 team members to promote optimal efficiency and obtain necessary results.
- Maintained documentation, wrote reports and tracked expenses using ResMan.
Property Manager
180 Multifamily Properties
Arlington, TX
05.2021 - 11.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained sufficient number of units market-ready for lease.
- Trained and motivated leasing staff during bi-monthly trainings.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained documentation, wrote reports and tracked expenses using Onesite.
District Manager
AIP Management
Plano, TX
06.2020 - 05.2021
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Inspected community common areas, apartment units and model appearance to address problems.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Responded to escalated resident concerns and issues and monitored resolution.
- Negotiated vendor contracts and presented to owners for approval.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Reviewed financial forecasts, budget and operational goals.
- Identified and addressed potential safety issues and liability concerns.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Oversaw and enhanced work of 10 Assets and 20 team members to promote optimal efficiency and obtain necessary results within DFW, San Antonio and Houston market.
- Maintained documentation, wrote reports and tracked expenses using ResMan and AppFolio.
Investment Manager
S2 Residential
Arlington, TX
12.2015 - 06.2020
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Maintained sufficient number of units market-ready for lease.
- Trained and motivated leasing staff during bi-monthly trainings.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Administered operations to handle needs of more than 300+ tenants across 804 property units.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Decreased operating costs 75% by implementing cost control procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Maintained documentation, wrote reports and tracked expenses using ResMan.
Property Manager
Walker Holder Residential
Addison, TX
04.2014 - 11.2015
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained sufficient number of units market-ready for lease.
- Trained and motivated leasing staff during bi-monthly trainings.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Decreased operating costs 85% by implementing cost control procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained documentation, wrote reports and tracked expenses using ResMan.
Property Manager
Riverstone Residential Group
Dallas, TX
11.2012 - 04.2014
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Trained and motivated leasing staff during bi-monthly trainings.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Maintained documentation, wrote reports and tracked expenses using Yardi Voyager.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Inspected community common areas, apartment units and model appearance to address problems.
Community Director
Milestone Management
Dallas, TX
08.2001 - 08.2012
- Developed and implemented unique and engaging activities for residents.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Maintained documentation, wrote reports and tracked expenses using Yardi.
- Built relationships with residents, families and community.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Generated leads for sales and rental properties through cold calls and referrals.
- Kept properties in compliance with local, state and federal regulations.
- Maximized rental income while minimizing expenses through effective planning and control.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Assistant Property Manager
Trust Property Management
Irving, TX
02.1999 - 06.2000
- Assisted supervisor in all phases of on-site operations
- Handled emergency situations and found solutions
- Develop and implement new strategies and programs to ensure long-term residency
- Oversee all phases of revenue collections and delinquent accounts
- Oversee the process of coding/payment of invoices
- Make daily inspections of all ready apartment homes
- Strive to maintain a constant 94% occupancy level
- Escalated major issues to property manager for immediate remediation.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Kept accurate records of all resident and tenant correspondence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained documentation, wrote reports and tracked expenses using AMSI.
Education
DIPLOMA - All studies
HARLINGEN HIGH SCHOOL
Skills
Management (10 years)undefined
Timeline
Regional Asset Manager
PMG Property Management
05.2022 - 01.2023
Portfolio Specialist
Class A Management
11.2021 - 05.2022
Property Manager
180 Multifamily Properties
05.2021 - 11.2021
District Manager
AIP Management
06.2020 - 05.2021
Investment Manager
S2 Residential
12.2015 - 06.2020
Property Manager
Walker Holder Residential
04.2014 - 11.2015
Property Manager
Riverstone Residential Group
11.2012 - 04.2014
Community Director
Milestone Management
08.2001 - 08.2012
Assistant Property Manager
Trust Property Management
02.1999 - 06.2000
DIPLOMA - All studies
HARLINGEN HIGH SCHOOL
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