Alejandro Garcia
San Diego,CA
Overview
8
8
years of professional experience
Work History
Customer Service Representative
ChevronTexaco
San Diego, CA
10.2021 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Verified customer age requirement for alcohol or tobacco purchases.
Overnight Stocker
Stater Brothers Markets
San Diego, CA
04.2021 - 09.2021
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Read orders to verify attributes and quantities of merchandise.
- Followed instructions to properly arrange merchandise items.
- Picked up boxes and related trash from sales floor.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Used proper case cutting techniques to cut and sort stock loads.
- Assessed floor displays to restock merchandise.
- Checked shelves in department to determine replenishment needs.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Construction Supervisor
Alco Construction LLC
, VA
03.2015 - 03.2021
- Supervised crew to facilitate top quality and achievement of project milestones.
- Inspected daily construction to determine project progress, contract compliance and safety.
- Tracked material usage and contractor hours to align projects with budgets.
- Created weekly schedules and daily workflows to support adequate project coverage.
- Mentored field personnel in executing tasks to complete projects on time and under budget.
- Sustained safety protocol, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
- Led safety training and daily meetings to update teams and reduce hazards.
Timeline
Customer Service Representative
ChevronTexaco
10.2021 - 02.2023
Overnight Stocker
Stater Brothers Markets
04.2021 - 09.2021
Construction Supervisor
Alco Construction LLC
03.2015 - 03.2021