Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Alejandro Garcia

Round Rock,TX

Summary

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry. Focused [Job Title] well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering [Number] years of progressive experience in field. Talented [Job Title] driven to exceed sales, quality and customer satisfaction goals every day. Knowledgeable [Job Title] proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Well-coordinated [Job Title] possessing extensive knowledge of [Number] different [Type] parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic. Reliable [Job Title] bringing [Number] years of experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Parts Counter Person

Hamer Toyota
08.2013 - Current
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Maintained extensive understanding of common problems and methods for repair.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Maintained clean and neat parts counter and sales floor.
  • Stocked and managed stock of parts.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.

Education

High School Diploma -

John H. Francis Polytechnic
Sun Valley, CA
06.2009

Skills

  • Verifying Shipments
  • Invoice Processing
  • Customer Accounts Management
  • Special Assignments
  • Customer Care
  • Customer Needs Assessments
  • Return Processing
  • Verbal and Written Communication
  • Vendor Relations
  • Customer Inquiries
  • Pulling Parts
  • Cash Register Operations
  • Staff Training
  • Providing Feedback
  • Service Documentation
  • Delivery Coordination
  • Problem-Solving Skills
  • Customer Interaction
  • Ordering Parts
  • Customer Experience
  • Parts Identifications
  • Team Collaboration
  • Counter Restocking
  • Returns Policies
  • Warranty Processing
  • Retail Inventory Management
  • Supply Orders
  • Parts Recommendation
  • Parts Department Organization
  • Legal Requirements

Additional Information

I have experience as Retail parts managers ran the dept for about a year and a half i also started my counter career in retail counter. Also have experience in Wholesale parts dealing and ordering parts for shops. Im most skilled in the back counter that's my strong counter dealing with techs, advisors and outside vendors.

Languages

Spanish
Native or Bilingual

Timeline

Parts Counter Person

Hamer Toyota
08.2013 - Current

High School Diploma -

John H. Francis Polytechnic
Alejandro Garcia