Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
Quality Sample Coordinator
WestRock
02.2023 - 06.2023
Streamlined sample coordination processes for improved turnaround times and client satisfaction.
Implemented standard operating procedures for sample handling, ensuring consistency across the organization.
Established clear communication channels between departments, promoting seamless collaboration on sample-related tasks.
Evaluated vendor performance regularly against specified criteria to ensure ongoing alignment with organizational standards and requirements.
Managed sample requests and distribution, resulting in timely deliveries to stakeholders.
Enhanced sample tracking efficiency by implementing a digital inventory system.
Assisted in resolving any issues related to damaged or misplaced samples, swiftly addressing concerns from clients or internal teams.
Optimized inventory management systems to minimize errors and discrepancies in sample records.
Developed strong relationships with vendors, ensuring high-quality samples were sourced consistently.
Ensured accurate documentation of samples, maintaining meticulous records for quality control purposes.
Oversaw proper storage and handling of samples, reducing potential damage or loss incidents.
Quality Assurance Associate
CSL Plasma
11.2016 - 10.2022
Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
Generated quality control reports for returned products to identify and communicate patterns.
Assessed quality of finished products with careful inspections.
Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
Evaluated returned products for safety, functionality, and other issues.
Assisted in the creation of quality standard operating procedures, promoting uniformity across all departments and reducing ambiguity in expectations.
Maintained neat, tidy work environment in Type facility.
Assisted with independent internal and external audits.
Supported audit preparation through research, analysis and presentation development.
Collaborated with managers to write procedures for Type departments.
Communicated quality issues with Product or Service promptly.
Released finished products after reviewing samples for Type.
Maintained Type records for compliance and analysis purposes.
Reduced defects in production by consistently reviewing processes and collaborating with cross-functional teams.
Maintained up-to-date knowledge on industry best practices, incorporating relevant techniques into daily tasks for optimal results.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Educated employees on specific QA standards and confirmed maintenance of standards.
Inspected items and compared against standards to meet regulatory requirements.
Performed routine maintenance and calibration on testing equipment.
Conducted investigations into questionable test results.
Created testing protocols to be used across product lines.