Alejandro Garcia
Chicago,IL
Summary
Hardworking professional with over six years of experience. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Hampton Social
Chicago, IL
03.2023 - Current
- Open/close side works & Set up the restaurant
- Recorded food and drink orders on a proper manner and served guest requests to the highest standards
- POS TOAST Handheld
- Maintained full product knowledge of menu and specials by season
- Made suggestions to the gust based on preferences
- Committed member with other restaurant professionals to ensure guest satisfaction
- Accustomed to working with high volume of guests properly, as fast as possible and always with the best attitude to the guest
- Experience on a private/banquet dinning events as well.
Server
Avli On the Park
Chicago, IL
02.2024 - 08.2024
- Open/close side works and set up the restaurant with wine glasses, olive oils & candles
- Recorded food and drink orders in a proper manner and served guest requests to the highest standards.
- Seller of high quality fish & Debone service for a whole fish in front of the guest.
- POS TOAST Handheld
- Maintained full product knowledge of menu and specials by season.
- Made suggestions to the guest based on preferences.
- Committed member, with other restaurant professionals, to ensure guest satisfaction.
- Accustomed to working with a high volume of guests properly, as fast as possible, and always with the best attitude towards the guest.
- Experience on a private/banquet dining events as well.
Server
Lou Malnati's Pizzeria
Chicago, IL
01.2023 - 11.2023
- Greeting the customers properly always asking if they have some especial request or any allergies
- Recorded food and drink orders and served customer requests to the highest standards
- Maintained full product knowledge of the food and beverages menu’s and any specials of the house
- Made suggestions to customers based on preference
- Committed member with other restaurant professionals to ensure customer satisfaction
- Serve always the first slice for the customer to give them a full service and any other necessities may they require
- Help the customer, boxing the pizza, appetizers, salad or desserts to go
- Charge and bill always thanking them for their preference and hoping to see them again soon
- Handled a high volume of customers regularly.
Server
TABU
Chicago, IL
03.2022 - 09.2022
- Recorded food and drink orders and served customer requests to the highest standards
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
- Committed member with other restaurant professionals to ensure customer satisfaction
- Always mindful of sanitation and safety considerations when handling food
- Accustomed to working with high volume of customers properly, as fast as possible and always with the best attitude to the customer.
Server
OVER/UNDER Sport bar
Chicago, IL
01.2022 - 07.2022
- Recorded food and drink orders and served customer requests to the highest standards
- Passed food orders through to kitchen staff clearly and quickly
- Maintained full product knowledge of menu and specials
- Always mindful of sanitation and safety considerations when handling food
- Efficient and effective customer service contributed to improved rates of return business
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times
- Accustomed to working with high volume of customers properly, as fast as possible and always with the best attitude to the customer.
Server
CERVECERIA CHAPULTEPEC
San Antonio, TX
05.2020 - 11.2021
- Recorded food and drink orders and served customer requests to the highest standards
- Provided excellent customer service
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
Education
Intern Industrial Relationships -
Universidad Del Norte
Monterrey,Mx12-2012
Business Administration -
Universidad del Norte
Monterrey, Mx08.2012
Skills
- Adaptability
- Ability to Work Under Pressure
- Ability to Work in a Team
- Excellent Customer Service Skills
- Food Safety Practices
- Communication Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
References
- Edgar Castaneda, Tabu, (773)648-1973
- Edd Berry, Over/Under Sport bar, (312)203-9084
- Abraham Ramirez, Cerveceria Chapultepec, (872)207-6099
Languages
- Spanish
- English
Details
(630)890-2494, alexgarci_10@hotmail.com
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Food Handler, Chicago
- Illinois Basset Alcohol Certification, Chicago
Timeline
Server
Avli On the Park
02.2024 - 08.2024
Server
The Hampton Social
03.2023 - Current
Server
Lou Malnati's Pizzeria
01.2023 - 11.2023
Server
TABU
03.2022 - 09.2022
Server
OVER/UNDER Sport bar
01.2022 - 07.2022
Server
CERVECERIA CHAPULTEPEC
05.2020 - 11.2021
- Food Handler, Chicago
- Illinois Basset Alcohol Certification, Chicago
Intern Industrial Relationships -
Universidad Del Norte
Business Administration -
Universidad del Norte
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