Alejandro Garcia

A fitness manager, also known as a fitness center director, manages all operations of a gym or fitness center. Their responsibilities include:

• Program development: Developing fitness programs

• Staff management: Hiring, supervising, and scheduling employees

• Equipment maintenance: Buying, selling, and maintaining fitness equipment

• Facility maintenance: Monitoring cleanliness and ensuring the facility meets the needs of its members

• Budget management: Overseeing the facility's budget

• Communication: Communicating with users to understand their needs and get ideas for improvements

• Revenue growth: Creating ideas and actions to increase revenue

• Crisis management: Navigating crisis situations

• Tours: Providing tours of the gym for potential clients

Some skills that are useful for a fitness manager include:

• Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services. Ultimately, you will work with a team to ensure our final products meet our organization's standards across the board.
• Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
• Developed custom test scripts tailored specifically to each application''s unique requirements, resulting in more accurate assessments of performance capabilities.
• Evaluated new tools and techniques to stay current on market trends, incorporating innovative approaches into the QA process when applicable.

• Greet members, prospect members and guests, providing exceptional customer service.
• Raised highest membership sales consistently every month
• Handled front desk requirements including answering club’s phone calls assisting callers with varieties of questions.
• POS systems
• Check members into the system
• Membership sales
• Met top membership sales monthly
• Exceptional cleaning, every 15 to 30 minutes, including all gym equipment, machines, free weights, bathrooms, front desk, lounging areas, and Black Card Spa.
• Update accounts with recent information and processed customer payments.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Provided club walks, bathroom checks, deep cleaning, hot-spot cleaning, which are all forms of our regular cleaning duties.
• Went above/beyond by: helping out at different Planet Fitness locations if they needed assistance while being short-staffed, opened and closed back-to-back shifts, and have stayed overtime and took on extra shifts if needed while our location was short on staff.

• Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
• Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
• Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
• Collaborated with senior management on long-term strategic planning initiatives aimed at bolstering company growth and profitability.
• Continuously researched industry trends and advancements in technology to identify opportunities for innovation and integration within the factory operations, driving continuous improvement efforts.
• Supervise Finishing side
• Ige production inventory with other departments to assure deliveries were made to our customers
• Assisted upper management to direct any tasks they needed to implement on the production floor
• Finish and implemented lean manufacturing practices to increase productivity efficiency in a production plant of 15 employees

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
• Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Stayed up to date on company products and services to support sales objectives.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Adhere to company’s policies and procedures and excel our daily goals as a loader which allowed me to be promoted as a coordinator
• Managed two employees that were responsible for fulfilling work orders that were delivered directly to the end customer
• Assure quality standards were met to deliver optimal customer service
• Set up processes to manage work efficiency