Microsoft Office
ALEJANDRO GARIBAY
Business Admintration
San Jacinto,Ca
Summary
Seeking position in which to grow and uphold the company standards and continue to maximize sales in every possible area, as well as maintain a strict focus on great customer service. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
District Manager
Valet living
Inland Empire, CA
01.2017 - 03.2023
- Increased productivity by 50% in District and Customer Service
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reduce turnover by 15% and increase profit growth of 35%
- Controlled and reduced budget by 10%
- Implement company goals and new initiatives with monthly and yearly plan of action
- Improved team’s morale by creating the right culture, praise top performers, and provided guidance to the low performers.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Store Manager of Operations
Sears Outlet
Orange County, CA
01.2010 - 01.2017
- Increased sales throughout the store by 40%
- Support District to ensure superior customer service
- Ensuring all relevant Corporate Merchandise standards are maintained
- Safety Regulations are meet to OSHA standards
- Coordinate Logistic with Distribution, vendors, warehouse for retail merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager/Operations Executive
Burlington
Cerritos, CA
01.2006 - 01.2010
- Ensure merchandise is set to seasons to maximus profit
- Rotated merchandise and displays to feature new products and promotions.
- Reduce and control P&L reports
- Increase in store customer service to 95% overall satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Bachelor of Science - Business Administration / Economics Degree/ English literature
Santa Ana College/ Everest College
Santa Ana, CA 01.2010 - 09.2015
Skills
Staff recruiting
Software
Google Drive
Timeline
District Manager
Valet living
01.2017 - 03.2023
Bachelor of Science - Business Administration / Economics Degree/ English literature
Santa Ana College/ Everest College
01.2010 - 09.2015
Store Manager of Operations
Sears Outlet
01.2010 - 01.2017
Store Manager/Operations Executive
Burlington
01.2006 - 01.2010