Summary
Overview
Work History
Education
Skills
Customer Service Specialist #CSS228092
Timeline
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Alejandro Gonzalez

Tulare,Ca

Summary

Adept at ensuring food safety and maintaining sanitation standards, I leveraged my strong attention to detail and teamwork skills at Food 4 Less Supermarket to enhance customer satisfaction and department efficiency. My experience spans from meticulous inventory management to fostering a collaborative environment, significantly contributing to operational excellence without exceeding a 55-word limit.

Overview

5
5
years of professional experience

Work History

Dry Room

Post Brand Foods
09.2024 - 12.2024

Fill up 3 machines with dry goods that was going into the dog food.

Clean all the floor of spills of dog food throughout the entire dry room department.

Empty out 22 barrels throughout the dry room department.

Fire Watch

C.lD. Lyon
01.2022 - 11.2023
  • Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
  • Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
  • Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
  • Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
  • Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
  • Maintained accurate records, documenting observations and actions taken during each shift.
  • Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
  • Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
  • Coordinated with site supervisors to address any identified hazards or concerns quickly and efficiently.
  • Enhanced safety by diligently monitoring assigned areas for potential fire hazards and violations.
  • Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.
  • Served as a reliable source of knowledge on fire prevention procedures, assisting colleagues whenever necessary.
  • Collaborated with team members to ensure comprehensive coverage of designated areas, improving overall safety.

Meat Department Clerk

Food 4 Less Supermarket
01.2020 - 08.2022
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.
  • Restocked products based on available inventories and customer demands.
  • Consulted with customers to discuss available meats, different cuts and quality options.
  • Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
  • Developed a comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
  • Ensured compliance with all relevant regulations related to meat handling and storage, reducing the risk of potential violations.
  • Addressed any discrepancies found during inventory counts promptly helping maintain accurate records.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Managed inventory levels through proper ordering and rotation practices, minimizing waste and optimizing freshness.
  • Contributed to the achievement of sales goals through effective merchandising strategies that drew attention to featured items or promotions.
  • Assisted in developing sales strategies to better position the meat department within the competitive marketplace, leading to increased growth and profitability.
  • Provided knowledgeable advice on cooking techniques and recipes, enhancing customer experience and fostering loyalty.
  • Supported cross-training efforts among team members which resulted in improved collaboration within the Meat Department operations.
  • Assisted customers with special requests and orders, leading to increased sales and repeat business.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
  • Collaborated with store manager to define special Type deals for Type products.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Observed customer purchases in line and differentiated between standard portions.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Prepared salads, soups and sandwiches for customers.

Education

GED - General Studies

Ione Adult School
Ione, CA
08.2013

Skills

  • Reliability and punctuality
  • Strong attention to detail
  • Efficient multitasking
  • Food presentation
  • Supply restocking
  • Adaptable to change
  • Supply management
  • Ingredients measuring
  • Food safety compliance
  • Surface sanitation
  • Proper food handling
  • Cross-training capabilities
  • Quick decision making
  • Sanitation practices
  • Inventory management
  • Professionalism under pressure
  • Food storage
  • Equipment maintenance
  • Order management
  • Quality assurance
  • Order preparation
  • Kitchen sanitation
  • Food rotation
  • Product rotation
  • Portioning
  • Food safety management
  • Excellent time management
  • Food safety
  • Collaboration and teamwork
  • Adaptable and flexible
  • Equipment cleaning and maintenance
  • Company policies and procedures
  • Team leadership
  • Cleaning and sanitization
  • Safe equipment operation
  • Reliable and responsible
  • Problem-solving
  • Food processing
  • Staff training and onboarding
  • High-volume production
  • Stocking and replenishing
  • Supply ordering
  • Food inspection
  • Operations management
  • Math skills
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking

Customer Service Specialist #CSS228092

I took a corse and completed it for customer service specialist. Because I was dealing with a lot of different types of people from all different kinds of walk. A

Timeline

Dry Room

Post Brand Foods
09.2024 - 12.2024

Fire Watch

C.lD. Lyon
01.2022 - 11.2023

Meat Department Clerk

Food 4 Less Supermarket
01.2020 - 08.2022

GED - General Studies

Ione Adult School
Alejandro Gonzalez