Energetic professional in the field of entertainment and recreation supervision, known for high productivity and efficient task completion. Possess specialized skills in team leadership, event coordination, and customer service management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive guest experiences.
Overview
5
5
years of professional experience
Work History
Master of Ceremonies
Self Employed
Denver, Colorado
12.2020 - Current
Engaged audiences through dynamic and entertaining event introductions.
Coordinated event schedules with clients to ensure seamless flow.
Ability to work high volume environments, working closely with production and media teams.
Promoted events through social media and networking channels effectively.
Assisted with audio and visual set-up prior to each event's start time.
Security Manager
Millennium Event Center
Greeley, CO
04.2022 - 01.2025
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Lead a security team during high-traffic events and emergencies.
Collaborated with local law enforcement for event preparedness and response.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Operations Manager
Pura Vida Nightclub & Lounge
Greeley, Colorado
01.2023 - 01.2025
Supervised operations and kept employees compliant with company policies and procedures.
Managed daily operations and ensured smooth functioning of nightclub activities.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Increased profit by streamlining operations.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Bartender
Millennium Event Center
04.2022 - 01.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.