Alejandro Guardado
Wichita,KS
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Club Car Wash
09.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Team Leader
Blue Beacon
12.2020 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Skills
Salina Central High
- Honor Roll
- Graduate of 2022
- Top 15%
Wichita State University
- Dean Honor Rolls
- In progress of getting Bachelors in Exercise Science
Sigma Alpha Epsilon Fraternity
- Executive Positions
- Recruiter
About Myself
I am currently going into my Junior year of college at Wichita state, where I hope to earn my Bachelors in Exercise Science. I am involved in many clubs and organizations on campus such as, Physical Therapy Club and the Fraternity of Sigma Alpha Epsilon. It is my goal to one day have my own clinic where I can helps other as a Physical Therapist.
Volunteer
Relay For Life 2018-2022
- Raising money for cancer patient
Sacred Heart Cathedral 2017-Present
- Clean ups
- Food drives
- Work days
Community Service Trash Pick up June 2021
Skills
- Time Management
- Leader
- Disciplined
- Responsible
- Problem Solvers
- Hard workers
- Easy Learner
Timeline
Team Leader Manager
Club Car Wash
09.2023 - Current
Team Leader
Blue Beacon
12.2020 - Current