Alejandro Guerrero

• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Edited, toned, captioned, and uploaded photographs for publication.
• Took photos from different angles and perspectives to capture perfect images during concerts.
• Developed strong relationships with clients through clear communication and professionalism.
• Photographed high-quality images for various print and digital projects.

Provided exceptional customer service throughout entire process from initial consultation to delivery of final products.

• Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Offered image proofs to help clients choose best photos from shoot.
• Enhanced brand visibility by creating engaging digital content across various platforms.

• Provide world-class support to customers and end-users via incoming phone, e-mails, faxes and online support
• Handle international dealer complaints in professional manner and in accordance with policy/procedure
• Input and expedite dealer and consumer orders into computer database within 24 hours of receipt
• Responsible for all aspects of order accuracy including but not limited to address, terms, carrier, pricing/commissions, order status, and product availability
• Monitor and provide accountability for order completion through daily reporting
• Process export documentation for international orders, and ensure the warehouse team received the proper paperwork needed in a timely manner
• Maintain address book database
• Research and process credits and charge backs in a timely manner within policy and company procedures
• General filing, department projects, and other duties as assigned by supervisor.

• Work as a diverse team to improve, rebuild, and remodel low income neighborhood homes
• Perform duties including: Measuring and cutting materials, painting, remodeling rooms, kitchens, and restrooms, built fences, placed flooring, and various other handyman tasks.

• Manage 200k+ customer purchase orders from companies like Walmart, Walgreen's, and CVS, by following through from their placement until their pickup at our location
• Schedule pickups with truckload services.

• Manage all till information from store open to store close
• Work to maximize team efficiency in keeping the sales floor stocked for each customer
• Handle customer issues or concerns
• Assist shipping manager on picking, and shipping of online orders
• Work with the store director and team leads to create strategies for sales tactics
• Keep track of bank cash deposits and safe count information every day.