Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
14
14
years of professional experience
Work History
S4
US Army
02.2014 - 11.2022
Assists maintenance at the intersection of requisition and property management by ensuring that commanders understand the effects of maintenance on their combat power while expediting any mission-critical Class IX requisitions.
Ensure that the company supply sergeant digitally assigns property to the sub-hand receipt holder within the Global Combat Support System (G-Army).
Disseminates Battalion spending guidance and spending plan, along with managing the finance to include, purchasing, budgeting, and training plans of the Battalion.
Leads Supply Sergeants my ensuring they meet Physical and Fiscal deadlines.
Automated Logistical Specialist (92A)
US Army
02.2014 - 11.2022
Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
Oversaw disposal or redistribution of excess or obsolete assets according to established guidelines.
Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
Collaborated with cross-functional teams to develop efficient processes for shipping, receiving, and inventory management.
92Y Unit Supply Specialist
US Army
02.2014 - 11.2022
Maintained a high level of customer service while addressing questions or concerns from unit members regarding supply requests or issues.
Ensured proper equipment allocation during mobilizations, adhering strictly to authorization lists and guidelines.
Coordinated shipping and receiving operations while maintaining meticulous documentation for accountability purposes.
Improved unit efficiency by maintaining accurate inventory records and promptly processing requests for supplies.
Contributed to unit preparedness, preparing detailed reports on supply status and availability for command review.
Promoted fiscal responsibility with thorough audits of supply transactions to identify discrepancies or inefficiencies.
Optimized asset utilization by conducting routine inspections to identify and rectify discrepancies in inventory data.
Assisted in budget management by accurately forecasting supply requirements and providing cost-effective procurement suggestions.
Material Management Specialist
United States Property And Fiscal Office
07.2017 - 11.2019
Ensured regulatory compliance in material handling, storage, and disposal practices to maintain a safe working environment.
Analyzed historical data trends to optimize stocking levels for frequently used materials, reducing stockouts and lead times.
Developed training programs for staff on proper material handling techniques, safety protocols, and inventory management software usage.
Established strong relationships with suppliers to improve communication, collaboration, and issue resolution.
Managed budgetary constraints, negotiating optimal pricing for materials and services with vendors.
Conducted regular audits of inventory records, identifying discrepancies and implementing corrective actions to maintain data integrity.
Account Management Team Lead
Citibank
07.2015 - 07.2017
Assessed accuracy of new data sources and data gathering techniques.
Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
Advocated on behalf of client stakeholders to make changes and introduce initiatives to achieve superior account performance.
Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
Conducted thorough competitive analysis to inform strategic decision-making within the account management function.
Recorded accurate and efficient records in customer database.
Supply Chain and Material Management Specialist
Marine Corps Base
07.2008 - 07.2012
Enhanced inventory accuracy by implementing efficient material management procedures and tracking systems.
Increased order fulfillment rates by efficiently processing purchase orders and coordinating timely shipments of materials.
Ensured regulatory compliance in material handling, storage, and disposal practices to maintain a safe working environment.
Maintained accurate documentation for all inbound and outbound shipments, ensuring smooth logistics operations.
Conducted regular audits of inventory records, identifying discrepancies and implementing corrective actions to maintain data integrity.
Reduced excess inventory levels with effective demand forecasting and procurement strategies.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.