Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
9
9
years of professional experience
Work History
Annie Webb Elementary
DISD
08.2015 - 05.2016
Monitored 60 students progress in both Spanish growth and reading fluency.
Created dynamic curriculums to include all students needs and levels.
Kept detailed records of student progress and attendance.
Served as robotics coach preparing students and competing at district level.
Earned title of Distinguished teacher.
Urban Park Elementary
Urban Park Elementary
05.2009 - 07.2015
Tier 1 Campus - 1ST , 2ND and 5th grade Science.
Completed Teaching Trust Exec Ed program successfully.
Implemented and trained teacher in new technology adopted by district.
Planned, developed and implemented appropriate curriculum to accommodate all student’s learning styles.
Communicated with parents about students’ progress and development.
Assisted and supported other teachers and staff in implementing other school programs.
Kept accurate records of students’ data that helped in driving students’ instruction.
Used multiple evaluation methods to provide individualized instruction to students.
Taught children and students to solve problems independently and as a group.
Used multiple response strategies to engage students in learning.
Worked as part of CILT committee to work towards implementation of the school development plan.
Scored 1st and 2nd place in Science scores (Division 4 schools).
Provided assistance and guidance with technology across campus.
Organized school-wide Science Fair.
Completed Teaching Trust Executive Ed Team.
Implemented data-tracking-system “Data Driven Instruction” in which all teachers are required to analyze their data to drive instruction and improve scores.
Monitor data tracking system and culture systems in school.
Lead data meetings to guide teachers to focus on their lowest standards and ensure they were re-teaching the standard and assessing it.
Provide teachers with additional research-based strategies to re-teach their lowest standards.
Computer Technician
Restaurant Manager Technology
07.2007 - 03.2009
Performed troubleshooting to correct computer hardware and software malfunctions in POS systems.
Linked computers to network and peripheral equipment.
Responded to support requests from a pool of 20-30 Little Caesars and DQ stores and patiently walked individuals through basic troubleshooting tasks.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for clients.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Recovered critical information from data back ups to restore functionality.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Education
Bachelor of Arts - Spanish, English
The University Of Texas – Pan American
Edinburg, Texas
05.2009
Associates Degree - Science
Richland College
Dallas, Texas
05.2005
Skills
Computer: Use of Elmo, projector, All-in-learning
Microsoft Office Suite, Google Drive, Dropbox, Cloud solutions