Alejandro "Alex" Hernandez

Material Handling:

1. Picked parks from corresponding locations within the warehouse (picked parts either from ground level [bins, totes, fridges, freezers] or from upper levels/upper racks with equipment [forklift, stand-up forklift, or Bendi forklift] with the possible assistance of my fellow co-workers).

2. Adhering to the verification of the part number, quantity, & safety standards of the products & packaging and inputting information in the software system (AS400/JD Edwards Enterprise One 'E1').

3. Delivered picked parts from designated locations within the warehouse to other assigned departments, furthering it's continuing process in the work cycle:
(Warehouse/Inbound deliveries/Raw-Chemical room > Chemical Labs > Testing Labs/Quality Control > Packaging/filling station > Shipping/Outbound deliveries).

Pharmaceutical Packaging Technician 1:

1. Sorted incoming packages with customers products (vials) to be received & organized into trays so that Quality Inspection can verify & add the information systematically onto corresponding software.

2. Sustained efficiency of product (vial) quality by verifying part number, quantity, matching description, temperature, & specific packaging through diligent label verification procedures according to pharmaceutical industry regulations before final shipment.

3. Scanned in the assortments of finished packaging products (vials) with RF handheld scanners accordingly to it's corresponding temperature via fridges, laboratory freezers:
(Cold [-50*C] freezers, Ultra-Low Temperature (ULT)[-80*C] freezers, or Cryogenic [-150*C] freezers).

• Ensured product quality through meticulous inspection of packaged products, resulting in reduced customer complaints.
• Increased overall customer satisfaction through diligent label verification procedures before final shipment.
• Enhanced production efficiency by optimizing pharmaceutical packaging processes and adhering to industry regulations.

• Removed jams and unblocked conveyor system to maintain flow of goods.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
• Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
• Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
• Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.

• Operated and monitored plastic injection molding machines to ensure optimal production quality.
• Conducted routine maintenance on machinery to minimize downtime and enhance operational efficiency.
• Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
• Reduced material waste by closely monitoring raw materials during the injection molding process.
• Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.

• Verified accuracy of shipment contents by comparing information on packing slips with purchase orders
• Collaborated with warehouse team to ensure timely picking, packing, and shipping of customer orders, while maintaining an organized filing system for shipping records, ensuring easy retrieval when needed
• Communicated effectively with customers regarding order status updates, tracking numbers, delivery timelines, & resolved shipment issues such as incorrect addresses or missing items in a prompt & efficient manner
• Assisted in the implementation of new shipping procedures to improve efficiency and reduce errors
• Assisted in loading/unloading trucks using appropriate equipment such as pallet jacks, forklifts, and other material handling equipment to move products within the warehouse

• Received, inspected, and documented incoming shipments of merchandise by verified accuracy of shipment contents against purchase orders & invoices
• Identified and resolved discrepancies or damages with suppliers or carriers
• Followed safety protocols when handling hazardous materials or fragile items by maintaining a clean & organized work area, ensuring efficient workflow
• Performed quality checks on incoming products, organized & maintained inventory to ensure company standards before stocking them in the warehouse
• Efficiently picked and packed customer orders according to order specifications
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Transported inventory items to appropriate locations.
• Packed items into appropriate containers for shipment.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Used hand-held scanners and physical logs to accurately track item movements.

• Collaborated with Team members by lifting, moving, carrying large & heavy parcels and packages either out of airfreight cargo containers, or into delivery trucks & large freight trucks while adhering to safety procedures
• Sorting small & medium sized packages, and bags of letters unto different assorted conveyor belts

• Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
• Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
• Checked aisles for spills to complete quick clean-up.
• Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
• Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
• Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
• Consistently lifted materials weighing as much as [80+] pounds.
• Sustained a visually appealing store environment by adhering to company guidelines for merchandise presentation and signage placement.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.

• Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
• Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
• Operated and sanitized kitchen and food preparation equipment.
• Maintained high levels of cleanliness throughout the work area, adhering to sanitation regulations and guidelines.
• Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
• Provided exemplary customer service through active listening, understanding individual preferences, and making knowledgeable recommendations based on customers'' needs or dietary restrictions.
• Managed time effectively during peak hours to maintain swift service without compromising quality or attention to detail in transactions or order preparation tasks.
• Streamlined the ordering process for increased accuracy and reduced wait times.
• Contributed to overall sales growth by upselling menu items and promoting special offers.
• Trained new staff on cashier duties and customer service best practices, enhancing team performance.
• Adapted quickly to new menu items and pricing changes, ensuring up-to-date knowledge for customer inquiries.
• Supported team members during peak hours to ensure smooth workflow and customer satisfaction.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.