Alejandro Hernandez
Forney
Summary
Recent graduate with foundational knowledge in nursing and hands-on experience gained through clinical education and work place settings. Demonstrates strong teamwork, problem-solving, and time-management skills. Eager to contribute to team success and further develop professional skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Neuro ICU Registered Nurse
Ut Southwestern Medical Center
Dallas, TX
10.2024 - Current
- Conducted neurological assessments at regular intervals, detecting subtle changes in clinical status that could signal worsening conditions or potential complications.
- Administered medications accurately and safely, following hospital protocols and standards of practice.
- Collaborated with interdisciplinary teams for comprehensive patient care, streamlining communication among healthcare professionals.
- Maintained accurate documentation of all nursing interventions and ongoing assessments, contributing to clear communication among healthcare team members.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Pediatric Home Health Nurse PRN
Pediatric Home Service
Dallas, TX
10.2024 - Current
- Provided compassionate nursing care to medically fragile children in home settings.
- Communicated with patients and family members, providing detailed information regarding care and medications.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
DSNP Advocate
United HealthCare
06.2022 - 10.2024
- Advocate for members regarding their health care needs
- Maintained and serviced members accounts to assure up to date information regarding their health and providers
- Provided training sessions to team members on new processes and platforms developed
- Lead team on improving NPS overall satisfaction by implementing best practices and collaboration with other teams
- Quoted and offered medicare and medicaid benefits to qualified members
- Maintained above 97% member satisfaction score based on surveys
- Educated member on how to understand claims and explanation of benefits
- File and report grievances from members
Solutions Specialist
Verizon
09.2015 - 06.2021
- Improved overall progress through working closely with staff members and streamlining processes
- Increased productivity by collaborating with management to develop process improvements
- Managed diverse projects and resolved complex issues to support timely completion
- Optimized productivity by closely monitoring employee performance and ensuring completion of training processes
- Establish positive rapport with customers to determine needs and service items
- Maintained in-depth knowledge of product lines to provide customer education on offerings, field inquiries, and assist customers quickly
Correctional Officer
US Army
05.2014 - 05.2020
- Identified and challenged potentially unauthorized individuals to prevent access to restricted areas
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Performed deep searches and pat-downs to look for unauthorized items
- Wrote detailed reports on property damage, theft and incidents
Education
Bachelors Of Science - Nursing
Chamberlain University Of Nursing
08-2024
Associate In Science - Math and Science
City College Of San Francisco
12.2021
Associate In Science - Behavioral Science
City College Of San Francisco
12.2021
Certification
- Texas Board of Nursing License- 1174460
- Basic Life Support, American Heart Association, 05/24
- Advanced Cardiovascular Life Support, American Heart Association, 05/24
- Pediatric Advanced Life Support, American Heart Association, 05/24
- NIH Stroke Scale, 10/24
Languages
Spanish
Native or Bilingual
Timeline
Neuro ICU Registered Nurse
Ut Southwestern Medical Center
10.2024 - Current
Pediatric Home Health Nurse PRN
Pediatric Home Service
10.2024 - Current
DSNP Advocate
United HealthCare
06.2022 - 10.2024
Solutions Specialist
Verizon
09.2015 - 06.2021
Correctional Officer
US Army
05.2014 - 05.2020
Associate In Science - Math and Science
City College Of San Francisco
Associate In Science - Behavioral Science
City College Of San Francisco
Bachelors Of Science - Nursing
Chamberlain University Of Nursing