Alejandro Hernandez III
Houston,TX
Summary
With a proven track record at Core Hydraulics, I excel in optimizing routes and ensuring timely deliveries, reflecting strong problem-solving and route planning skills. My dedication to safety management and exceptional customer service has significantly contributed to operational efficiency, fostering lasting relationships and enhancing company reputation. Fluent in Spanish, I adeptly meet diverse client needs, driving success.
Overview
28
28
years of professional experience
Work History
Driver
Core Hydraulics
09.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
Parts Delivery Driver, Parts Counter Person
Heavy Duty Truck Parts
12.2017 - 06.2023
- Safely and punctually delivered truck parts to local trucking stores from large distributor.
- Pulled parts off store shelves to fill customer orders.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Completed on-time deliveries by choosing best and most efficient routes.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Successfully avoided time delivery delays by carefully planning best routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
- Checked parts computer for stock items and initiated special orders.
- Determined parts needed by analyzing information and descriptions provided by customer.
Parts Counter Sales Person, Warehouse Manager
Performance Kenworth
06.2010 - 09.2017
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Assisted customers with diagnosing problems for trucking equipment and purchasing necessary replacements.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Parts Counter Sales Person
TruckPro
10.2004 - 06.2010
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for trucking equipment and purchasing necessary replacements.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
Warehouse Supervisor
Great Dane Trucking
09.2001 - 11.2004
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed merchandise inventory transactions.
- Operated warehouse material handling equipment correctly to move loads.
- Supervised shipping and handling operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Warehouse Supervisor
Brenner Tank
08.1996 - 07.2001
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Supervised shipping and receiving, distribution and workplace safety.
- Maintained high levels of accuracy in daily operations.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
- Supervised shipping and handling operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX06-1993
Skills
- Revenue Generation
- Appointment Scheduling
- DOT Compliance
- Equipment Operation
- Vehicle Maintenance
- Vehicle Inspection
- Delivery pickup
- Materials Transport
- Loading and unloading
- Load securing
- Safety Management
- Customer Service
- Problem-Solving
- Inclement weather driving
- Safe Driving Practices
- Route Determination
- GPS and route planning
- Route logs
- Punctual and Reliable
- Clean Driving Record
- Spanish Fluency
- Shipping and packaging
- Relationship Building
- Valid Driver's License
Timeline
Driver
Core Hydraulics
09.2023 - Current
Parts Delivery Driver, Parts Counter Person
Heavy Duty Truck Parts
12.2017 - 06.2023
Parts Counter Sales Person, Warehouse Manager
Performance Kenworth
06.2010 - 09.2017
Parts Counter Sales Person
TruckPro
10.2004 - 06.2010
Warehouse Supervisor
Great Dane Trucking
09.2001 - 11.2004
Warehouse Supervisor
Brenner Tank
08.1996 - 07.2001
High School Diploma -
Jefferson Davis High School