Alejandro Herrera
Miami,FL
Summary
Driven to exceed expectations, I leveraged nimble learning and effective communication to enhance team productivity at A&Y Specialties Corp, ensuring project completion with minimal delays. My leadership at Ups Store boosted sales by 15% annually through innovative customer service strategies, showcasing my attention to detail and ability to foster teamwork and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Foreman
A&Y Specialties Corp
01.2021 - Current
- Enhanced team productivity by communicating effectively, setting expectations, and offering constructive feedback.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Store Manager
Ups Store
10.2018 - 01.2021
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness by creating structural training on software and customer service skills.
- Managed inventory control, cash control, and store opening and closing procedures.
- Launched staff engagement, gender diversity and cultural programs to promote diversity and inclusion
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Maximized sales by 15%/year and minimized shrinkage through excellent customer service and sale initiatives.
- Strong use of a variety of software provided by headquarters. Troubleshoot of ISU devices, mostly Apple devices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Warehouse Line Worker
Monat
12.2016 - 10.2018
- Improved warehouse efficiency with careful organization and storage of inventory.
- Streamlined order fulfilment by effectively picking, packing, and shipping products.
- Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
- Collaborated with team members for smooth operations during peak hours.
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL07.2016
Skills
Communicates Effectively
Drives for Results
Teamwork and Collaboration
Nimble Learning
Critical Thinking
Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Foreman
A&Y Specialties Corp
01.2021 - Current
Store Manager
Ups Store
10.2018 - 01.2021
Warehouse Line Worker
Monat
12.2016 - 10.2018
High School Diploma -
Felix Varela Senior High School