Alejandro Lira
Carpentersville,IL
Summary
Dynamic and reliable professional with a proven track record at Santa's Village Amusement & Waterpark, excelling in customer engagement and machine equipment operation. Demonstrated ability to enhance and prioritize service efficiency and safety. Skilled in multitasking and communication, adept at fostering positive experiences in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Food Preparation Worker & Ride Attendant
Santa's Village Amusement & Waterpark
05.2022 - 09.2024
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Operated various different ride machines
- Prioritized the safety of guests at all times
- Able to multitask to operate the control panels
- Kept the loading zones clean and secured.
Crew Member
Wendys Restaurant
05.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
Education
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
Chicago, IL05.2026
Skills
Customer Service
Flexible and Adaptable
Decision-Making
Workplace Safety
Customer Engagement
Work Coordination
Kitchen Equipment Operation
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Active Listening
Accomplishments
Projects:
November 2022, LatinX Hackathon Submission Winner-Precios A Tu Gusto
- Implemented ArcGIS API to create a map displaying convenience stores which accept food stamps as well as income distributions of the surround area
- Worked with a team to launch a website aimed at tackling food access in Chicago's little Village neighborhood
- Integrated local food price data and added interactive map with links to food pantries and community resources
Timeline
Crew Member
Wendys Restaurant
05.2023 - 08.2023
Food Preparation Worker & Ride Attendant
Santa's Village Amusement & Waterpark
05.2022 - 09.2024
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
Similar Profiles
Greg AdamsGreg Adams
Food Service Worker at Santa'S VILLAGEFood Service Worker at Santa'S VILLAGE
Diajana GriffinDiajana Griffin
Food Service Worker at Santa'S VillageFood Service Worker at Santa'S Village
Tristan MacDonaldTristan MacDonald
Ride Attendant at Santa's Village BracebridgeRide Attendant at Santa's Village Bracebridge