Alejandro Lopez
Www.linkedin.com/in/alejandro-lopez-lepe
Summary
Detail-oriented professional with strengths in business analysis, project coordination, and technical problem-solving. Experienced in gathering requirements, analyzing processes, and collaborating with cross-functional teams to support effective project execution. Background in IT support and technology systems with skills in SQL, databases, and data-driven analysis.
Overview
3
3
years of professional experience
Work History
PMO Assistant
California Polytechnic State University
Pomona, CA
02.2026 - Current
- Assisted in the development of project plans and schedules, adapting to evolving project requirements.
- Monitored project progress, identifying potential risks and implementing mitigation strategies proactively.
- Conducted regular status meetings, gathering feedback to enhance current processes.
Technology Support Analyst
California Polytechnic State University
Pomona, CA
08.2025 - Current
- Provided technical support to faculty and students, troubleshooting hardware and software issues.
- Collaborated with cross-functional teams to gather requirements and develop solutions.
- Assisted in maintaining university technology systems, ensuring optimal performance and user satisfaction.
IT Support Specialist
Citrus College
Glendora, CA
02.2023 - 02.2026
- Resolved technical issues for faculty, staff, and students, enhancing user experience and operational efficiency.
- Participated in user acceptance testing to ensure system functionality met business needs.
- Managed ticketing system to prioritize and resolve IT requests effectively.
Education
Bachelor of Science - Computer And Information Systems
California State Polytechnic University, Pomona
Pomona, CA05.2027
Bachelor of Science - Business Administration
Citrus College
Glendora, CA06.2025
Skills
- Tableau
- SQL and databases
- Microsoft Office Suite
- Project planning
- Python and C
- JIRA systems
- Notion
- Customer support
Timeline
PMO Assistant
California Polytechnic State University
02.2026 - Current
Technology Support Analyst
California Polytechnic State University
08.2025 - Current
IT Support Specialist
Citrus College
02.2023 - 02.2026
Bachelor of Science - Computer And Information Systems
California State Polytechnic University, Pomona
Bachelor of Science - Business Administration
Citrus College