Alejandro Malave
Land O' Lakes
Summary
Is to attain a position as Azure Architect for IT infrastructure solutions within an organization where I can apply my knowledge and learn from their different frameworks, as well as the ability to design and deploy solutions on a Microsoft and hybrid Environments
Overview
27
27
years of professional experience
1
1
Certification
Work History
DevOps / Azure Principal Engineer
Caliber Home Loans/NewRez
04.2020 - Current
- Provides architecture and engineering support end-to-end enterprise systems with focus on Automation, including Responsible for process building, application administration, architectural diagraming, system deployments, maintenance, documentation and script automation.
- Azure Architecture and Engineering support
- Azure API Management and API deployment / Migration
- Disaster recovery design and support
- Python, PowerShell automation and development
- Agile/Scrum team planning and mentoring
- Built Dashboards to monitor servers, applications and cost management
- Azure API and data management through PowerShell and Python
- Script and automation integration with Azure DevOps for Agile Methodology and processes
- Built automation and develop internal tools to productize and support Microsoft Infrastructure.
- Implemented Terraform templates for VM deployments and DSC
- Deployed DSC environments using Ansible and Ansible Tower
- Implemented PowerShell frameworks for automation in different areas or IT servicing teams
- Built Wikis and/or Documentation for processes and automation efforts
- Identity management application scripting collaboration and support with MIM, Okta and Sailpoint.
- Script development for automation and reporting on Active Directory and Exchange Environments
Systems Engineer Principal - Messaging
Caliber Home Loans
02.2018 - 04.2020
- Provides engineering and architecture support end-to-end enterprise systems with focus on messaging and collaboration platforms including Responsible for process building, application administration, architectural diagraming, system deployments, maintenance, documentation and script automation.
- Primary Automation role
- C#, HTML, PowerShell automation, development
- Mimecast Security appliance administration
- Assisted Disaster recovery efforts for collaboration solutions continuity out outage scenarios
- Architected and implemented AD structure and AD Audit solutions
- Developed Web based team request system
- Supported & monitored our Exchange environment on premise and O365 considering Exchange online, Azure AD, conditional, Skype for business and other collaboration applications.
- Shared the on-call rotation with rest of our Enterprise System team to ensure smooth running of applications and Infrastructure tools.
- Built automation and develop internal tools to productize and support Microsoft Exchange.
- Updated and committed to the Exchange environment to improve its functionality and fix bugs.
- Troubleshooted production issues and categorized and analyze various job and platform failures.
- Automated operations and supporting large-scale distributed systems.
- Automated failed processed: AD Account maintenance, New VM systems deployments, O365 groups migration, Statistics reporting.
Infrastructure Messaging Specialist
CitiGroup
05.2017 - 02.2018
- Provided support end-to-end email DLP environment including CA Dataminder and Microsoft Exchange. Responsibilities include process building, application administration, architectural diagraming, system deployments, maintenance, documentation and script automation.
- Integration planning, estimating and solution engineering to deliver quality experience for the end user and any dependent applications or business requirements.
- Planned and Deployed system application CA Dataminder.
- Microsoft Exchange 2007/2010 Transport and mail flow monitoring and administration.
- Performed documentation including architectural diagrams and operational procedures.
- Messaging solutions to enhance system monitoring via PowerShell and JQuery
- Automated and scripted processes with PowerShell, including reporting and toolset development
- Windows 2008, 2008 R2, 2012 and 2012 R2 support and administration
- Collaborated through meetings as the subject matter expert for messaging, scripting and data loss prevention technologies.
- Built Dashboard or console dynamically fed by PowerShell scripts from different data sources, like, counter, SQL databases, and data objects.
- Contract
Sr Messaging Engineer
CBRE
05.2015 - 05.2017
- Provide support end-to-end email environment for including Microsoft Exchange, Proofpoint. Responsibilities include process building, application administration, architectural diagraming and planning, system deployments, maintenance, documentation, working with vendors, end users and working with business partners.
- Integration planning, estimating and solution engineering to deliver quality experience for the end user and any dependent applications or business requirements.
- Plan and Deploy Messaging system application like Microsoft Exchange and Lync.
- Office 365 / EOP migration support and administration
- Exchange 2007/2010 administration, architecture and engineering on a 100k user environment.
- Lync 2013 Administration and support.
- Administered and helped on migration from EOP to Proofpoint Email Protection.
- Work with solution vendors for planning, installation, administration and troubleshooting of enterprise email and collaboration.
- Work with business partners and peer teams for solution integration needs.
- Perform all aspects of solution documentation including architectural diagrams and operational procedures.
- Understanding Messaging solutions to enhance system monitoring via Spotlight
- Automated and scripted processes with PowerShell
- Windows 2008, 2008 R2, 2012 and 2012 R2 support and administration
- Windows Clustering deployment, administration and support
- Collaboration through meetings as the subject matter expert for messaging, mobile and collaboration technologies.
- Contract
Messaging Engineer
Compucom
11.2014 - 05.2015
- Provide support end-to-end email environment for including Microsoft Exchange, Proofpoint, Websense Email security. Responsibilities include process building, application administration, architectural diagraming and planning, system deployments, maintenance, documentation, working with vendors, end users and working with business partners.
- Integration planning, estimating and solution engineering to deliver quality experience for the end user and any dependent applications or business requirements.
- Plan and Deploy Messaging system application like Microsoft Exchange and Lync.
- Exchange 2000/2007/2013 administration, architecture and engineering.
- Assisted on migration from Websense to Proofpoint email protection
- Lync 2013 Administration and support.
- Work with solution vendors for planning, installation, administration and troubleshooting of enterprise email and collaboration.
- Work with business partners and peer teams for solution integration needs.
- Perform all aspects of solution documentation including architectural diagrams and operational procedures.
- Understanding Messaging solutions to enhance system monitoring via SMARTS and SCOM
- Automated and scripted processes with Powershell
- Windows 2008, 2008 R2, 2012 and 2012 R2 support and administration
- Windows Clustering deployment, administration and support
- Collaboration through meetings as the subject matter expert for messaging, mobile and collaboration technologies.
- Backup support for Active Directory, VMware and Storage technologies like ISCSI and SAN
- Permanent
Messaging Engineer
Trinity Industries
04.2013 - 11.2014
- Provide support end-to-end email environment for including Microsoft Exchange, Proofpoint protection and Symantec Bright mail Gateway. Heavily involved in continuous fast moving acquisition and integration work. Responsibilities include process building, application administration, architectural diagraming and planning, system deployments, maintenance, documentation, working with vendors, end users and working with business partners.
- Integration planning, estimating and solution engineering to deliver quality experience for the end user and any dependent applications or business requirements.
- Secure and managed email hygiene solution - Proofpoint
- Plan and Deploy Messaging system application like Microsoft Exchange, Blackberry Enterprise Server and Lync.
- Exchange 2000/2007/2013 administration, architecture and engineering.
- Lync 2010 Administration and support.
- Disaster recovery management and testing for Active Directory, Exchange and Lync environments
- Work with solution vendors for planning, installation, administration and troubleshooting of enterprise email and collaboration.
- Work with business partners and peer teams for solution integration needs.
- Perform all aspects of solution documentation including architectural diagrams and operational procedures.
- Provide 24x7x365 support for on call support and escalation resolution
- Understanding Messaging solutions to enhance system monitoring via What's up gold
- Automated and scripted processes with PowerShell
- Windows 2008, 2008 R2, 2012 and 2012 R2 support and administration
- Windows Clustering deployment, administration and support
- Blackberry Enterprise Server version 4.1.5, 5.0.4 and Migration, deployment, upgrade, administration and support.
- Collaboration through meetings as the subject matter expert for messaging, mobile and collaboration technologies.
- Permanent
Exchange Analyst
Research in Motion
04.2008 - 11.2012
- Specialized in Exchange and basic knowledge in Domino and GroupWise BES
- Working experience with Exchange ActiveSync, CAS Server Roles including OWA, IIS, OWA, Certificates, Calendaring, RPC over HTTP, Client connectivity, Unified Messaging, Mobile client including OWA, Outlook Anywhere and Autodiscover
- Office 365 support and administration
- Primarily responsible for providing highly effective, efficient and professional support, trough troubleshooting issues, administration advise, and root cause analysis.
- Messaging server’s administration and troubleshooting for Microsoft Exchange 2003, 2007 and 2010.
- Windows server administration, Installation and troubleshooting for 2003, 2008 and 2008 R2.
- Basic Troubleshooting and support for SQL server technologies including 2005 and 2008 SQL servers.
- Maintaining systems in a lab environment to prototype and test operation of the BlackBerry software, Exchange server 2003, 2007, 2010, infrastructure and its Inter-dependencies, as well as to recreate customer issues for in depth data analysis
- Experience troubleshooting software and system crashes through debugging tools as well as network communications issue trough network capturing tools and process monitors.
- Playing a key role in beta programs, providing input on feature specs, supportability and quality.
- Exchange Mailbox Management, Disaster Recovery, Performance, Public Folders, Clustering technologies, and Migrating from previous versions of Exchange.
- Experience with Microsoft Collaboration servers OCS, LCS, Lync 2010 by installing and troubleshooting to replicate customer environments.
- Supported Migration from server 2003 to 2008 R2 including known issues and supported features along with Blackberry server features and functionality
- Support and administration of Wireless Email Delivery - Blackberry, Active Sync
- Developed technical documentation.
- Troubleshoot BlackBerry and mobile phones technical issues.
- Function as escalation agent for advanced cases.
- Research solutions utilizing knowledge base, development and internal resources including property software and development tools.
- Experience with Remedy ticketing software
- Working experience with SMTP, Messaging Hygiene (Security), Certificates, Migrating from and Directory Synchronization with other mail systems (Lotus Notes and GroupWise), IMAP4, and POP3.
- Use of internal and external knowledge-based systems.
- Providing advanced technical solutions, advice and guidance by telephone, web-chat, email and/or in person.
- Mentoring and coaching teams for better performance and customer support.
- Permanent
IT Consultant
UST Wings Corp.
01.2006 - 01.2008
- Answered technical questions regarding software products and their requirements.
- Migrated Exchange and Windows server environments from 2000, 2003 to 2008
- Investigated issues reported by customers in a timely and efficient manner.
- Trained other staff to use the program efficiently.
- Identified and resolved network configuration issues.
- Created documentation on policy and procedures.
- Attended and played an integral role in department meetings.
- Deployed wired and wireless networks from scratch.
- Utilized and deployed Windows 2003 SBS as Domain server.
Jr. Network Administrator
Carabobo Insurance
01.1999 - 01.2002
- Manage internal, 150+ node network, successfully integrating Windows NT/2000 servers (connecting Windows NT/2000 workstations, Windows 9x, printers, and terminals with remote access).Offered excellent customer service in a pleasant and professional manner
- Administer MS Exchange e-mail system and Internet Information Server to meet all management, employee, and customer needs for corporate Web site issues
- Administer internal telecommunications and voicemail system via T-1 connection for 28 long-distance circuits and nine local circuits serving 40+ nodes
- Consult with senior executives on future technology issues involving connectivity for LANs, WANs, and Internet applications
Education
Bachelor degree - Computer Science
C.U.A.M
Naguanagua, VNZ01.2003
Skills
- Over 7 years’ experience Architecting and engineering different cloud and on premises platforms
- Over 4 years’ experience on DevOps roles
- Over 12 years with PowerShell scripting and automation
- Azure API and data management through PowerShell and Python
- Experience deploying and managing several azure services: Service Bus, Event Grid, Managed SQL, Gateways, Web apps, Service plans, Cognitive and AI services, Identities, Keyvaults
- Azure DevOps and Github Continuous deployment experience
- 3 Years Python Experience
- Agile/Scrum Methodology mentoring
- 8 years administration and support on Azure and office 365
- Over 17 years support Microsoft enterprise environments
- Over 18 years of experience on IT support and Exchange administration
- Provided a leadership role in a team environment
- Trained others in the use of applications and in technical support methods
- Excellent troubleshooting and logical problem-solving skills
- Creative ability to solve unusual or difficult problems when logical methods have failed
- Demonstrated ability to meet deadlines and set priorities
- Over 8 years of experience supporting premier and professional customer in site and off site
- Experienced in Active directory management, support
Certification
- Microsoft Certified: Azure Expert Architect (AZ-305)
- Blackberry Certified System Administrator
- Microsoft Certified Professional (MCP)
- COMPtia Network+
- COMPtia A+
TRAINING & BOOKS
- PowerShell
- Python
- Architecture
- Azure
- Regular Expressions
- Exchange 2013
- Exchange 2010
- Office 365 Administration and Migration
- Storage+
- VMware VCE
- IT Architecture
- ITIL
- C#
- HTML
- JavaScript
- Blackberry Enterprise Server in the following platforms: Exchange, Domino & Groupwise
- KT Resolve
- COMPtia A+ Hardware and Software Certificate, 2005
- COMPtia Network + Certificate, 2005
- Adobe Photoshop Certificate, 2005
- Certified Ethical Hacker Certificate, 2005 (EHC)
- Deploying & Managing Microsoft ISA server Certificate, 2005
- Unix Level 1 & 2 Certificate, 2005
- Blackberry Handheld & Server Training
- SQL Database Deployment
- SQL and Windows Internals
Timeline
DevOps / Azure Principal Engineer
Caliber Home Loans/NewRez
04.2020 - Current
Systems Engineer Principal - Messaging
Caliber Home Loans
02.2018 - 04.2020
Infrastructure Messaging Specialist
CitiGroup
05.2017 - 02.2018
Sr Messaging Engineer
CBRE
05.2015 - 05.2017
Messaging Engineer
Compucom
11.2014 - 05.2015
Messaging Engineer
Trinity Industries
04.2013 - 11.2014
Exchange Analyst
Research in Motion
04.2008 - 11.2012
IT Consultant
UST Wings Corp.
01.2006 - 01.2008
Jr. Network Administrator
Carabobo Insurance
01.1999 - 01.2002
Bachelor degree - Computer Science
C.U.A.M
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