Alejandro Medrano
Hacienda Heights
Summary
Committed professional with experience in customer service, management, loss prevention, and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Motivated individual, proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor/Loss Prevention
Burlington
09.2021 - 03.2025
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Supported loss prevention by helping identify theft
- Observed and reported any suspicious activity
- Diffused arguments between clients and sales associates
- I conducted meetings with associates of the store to collect their thoughts, comments, complaints, or concerns about the store
- Then I would take that information and give it to corporate during conference calls
- Assisted customers with product selection to ensure customer satisfaction
- Tagged new merchandise for sale and updated signs
- Assisted with training new employees on sales procedures
- Supervised and led a team of sales associates
Education
COMPLETED COURSEWORK TOWARDS - FILM IN VIDEO AND PHOTOGRAPHY
MT. SAC
Walnut08.2016
Skills
- Goal-oriented
- Social media savvy
- Excellent communication
- Problem-solving
- Time management
- Attention to detail
- Active listening
- Adaptability
Timeline
Customer Service Supervisor/Loss Prevention
Burlington
09.2021 - 03.2025
COMPLETED COURSEWORK TOWARDS - FILM IN VIDEO AND PHOTOGRAPHY
MT. SAC
Similar Profiles
Karol MillarKarol Millar
Cashier at BurlingtonCashier at Burlington
Jennifer MonterrozaJennifer Monterroza
Receiving Supervisor at BurlingtonReceiving Supervisor at Burlington
Angel GarciaAngel Garcia
Cashier at BurlingtonCashier at Burlington