Alejandro Mejia

Guyton,GA

Summary

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers. Personable and customer-focused Movie Theater Employee with solid experience handling tickets, keeping theaters tidy and managing concessions sales. Skilled in operating point-of-sale systems with keen eye for detail. High-performing and dedicated to delivering excellent customer service.

Overview

years of professional experience

Certification

Work History

Employee

Royal Cinemas & Imax

10.2021 - Current

Managed closing duties by restocking items on cart and reconciling cash drawer.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Greeted customers and answered inquiries regarding menu items and specials.
Adjusted food preparation methods in accordance with customer requests.
Processed customer payments and balanced cash drawers.

Education

High School Diploma -

South Effingham High School

Guyton, GA

03.2023

Skills

Administrative Support
Auditing Dependents
Customer Needs Assessments
Microsoft Excel
Basic Mathematical Abilities

Performance Improvement
Providing Feedback
Reading Comprehension
Improvement Recommendations
Quality Assurance

Accomplishments

Supervised team of 20 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.