Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Virtual Assitant (Paralegal)
Stillman Legal P.C.
10.2021 - Current
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
Virtual Assistant
Outsourcing To Grow.
11.2020 - 09.2021
Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
Facilitated smooth operations with proficient data entry and document management for various projects including Immigration Law Offices.
Logistics Intern
Kosta Azul
02.2020 - 09.2020
Enhanced supply chain efficiency by optimizing transportation routes and load planning.
Streamlined warehouse operations for improved inventory management and faster order processing.
Reduced shipping costs with strategic carrier negotiations and effective route planning.
Improved order accuracy, managed pick-and-pack processes for timely delivery to customers.
Customer Sales and Service Expert
Accedo 24-7
10.2017 - 06.2019
Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Maintained high levels of customer retention through exceptional service and follow-up communication.
Developed strong relationships with clients, fostering loyalty and repeat business for the company.
Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.
Exceeded sales goals consistently through effective negotiation tactics and persuasive communication skills.
Education
MBA - Industrial Engineering
Universidad Tecnologica De Pereira
Pereira, Colombia
08.2020
High School Diploma -
Calasanz Pereira
Pereira, Colombia
12.2012
Skills
Litigation Support
Exhibit preparation
Client Communication
Legal Research
Legal Transcription
Correspondence and Legal Forms
Client Support
Data Entry
Customer Service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Virtual Assitant (Paralegal)
Stillman Legal P.C.
10.2021 - Current
Virtual Assistant
Outsourcing To Grow.
11.2020 - 09.2021
Logistics Intern
Kosta Azul
02.2020 - 09.2020
Customer Sales and Service Expert
Accedo 24-7
10.2017 - 06.2019
MBA - Industrial Engineering
Universidad Tecnologica De Pereira
High School Diploma -
Calasanz Pereira
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