Alejandro Mercado
Copperas Cove,TX
Summary
Accomplished Health Care Specialist with a proven track record in the US Army, adept at patient confidentiality and team supervision. Enhanced patient care and team productivity through effective training and mentoring. Skilled in emergency care and problem-solving, ensuring high standards of compliance and safety. Demonstrates exceptional attention to detail and multitasking abilities in fast-paced environments. Well versatile, very adaptable and a quick learner. I am a dedicated leader who inspires and empowers my team to achieve their best by fostering collaboration, encouraging open communication, and leading by example.
Overview
6
6
years of professional experience
Work History
Health Care Specialist
US Army
08.2020 - Current
- Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.
- Provided both emergency and standard medical care to US Army and civilian personnel by conducting verbal and physical exams and administering appropriate treatment.
- Managed and updated health records of hundreds of personnel.
- Collaborated with interdisciplinary teams to provide comprehensive patient care, improving overall health outcomes.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
Medical Supply Technician
US Army
08.2021 - 06.2022
- Served as a resource for clinical staff on proper usage and storage of medical supplies, contributing to improved safety and protocol adherence within the facility.
- Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
- Conducted routine equipment inspections to ensure functionality and compliance with safety standards, maintaining a safe environment for patients and staff.
- Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
Package Handler
FedEx
01.2019 - 06.2019
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Capital City High School
Sacramento, CA02.2019
Skills
- EMT Certification
- Training and mentoring
- BLS Certification
- Emergency Care
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Team Supervision
- People Management
- Staff Training
- Documentation And Reporting
Timeline
Medical Supply Technician
US Army
08.2021 - 06.2022
Health Care Specialist
US Army
08.2020 - Current
Package Handler
FedEx
01.2019 - 06.2019
High School Diploma -
Capital City High School