Alejandro Mo
Brooklyn,NY
Summary
Focused on customer communication, with years of experience. Able to prioritize and keep the company running smoothly, with a background in team management and customer relations, and a knack for troubleshooting and debugging.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Ajisen Ramen Nyc
Manhattan, NY
08.2021 - Current
- Analyze monthly sales data daily in Word, Excel, and Google Sheets.
- Operated POS system to receive payment by cash and credit card.
- Answered customer inquiries regarding products, services, billing and technical issues.
- Supervised a team of 10-15 members daily to promote a positive atmosphere and to ensure productivity and performance.
Ramen Chef /Customer Service Cashier
Ajisen Ramen Nyc
Manhattan, NY
08.2020 - 05.2021
- Trained strenuously to master the art of ramen.
- Went above and beyond to guarantee each customer received exceptional food and service.
- Learned the importance of teamwork while working in a team under a head chef.
Cashier Assistant Manager
Restaurant BaoQing
Higuerote, Estado Miranda
01.2013 - 07.2017
- Analyze snack sales data daily in Word and Excel.
- Provide food safety, customer service, and restaurant policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer questions and provided store information.
Education
High School Diploma -
Colegio Nuestra Señora Del Carmen
Av. Andres Eloy Blanco, Higuerote 123107-2018
Skills
- Product and service knowledge
- Employee Scheduling
- Staff Management
- Customer Relations
- Microsoft Office expertise
- Google Drive
- Order Verification
Languages
Spanish
Native/ Bilingual
English
Limited
Chinese (Cantonese)
Limited
Chinese (Mandarin)
Limited
Timeline
Assistant Manager
Ajisen Ramen Nyc
08.2021 - Current
Ramen Chef /Customer Service Cashier
Ajisen Ramen Nyc
08.2020 - 05.2021
Cashier Assistant Manager
Restaurant BaoQing
01.2013 - 07.2017
High School Diploma -
Colegio Nuestra Señora Del Carmen
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