Relationship and Collections Specialist managing $5M+ portfolio value across automotive lending relationships with dealerships across Minneapolis and surrounding markets. Analyzes 30+ dealership accounts per month for credit line adequacy, payment delinquency levels, and competitor rates to support risk mitigation, collections, and revenue growth. Strengthens portfolio performance by aligning financing decisions with business needs and market conditions, providing weekly updates to the Regional Sales Manager.
Overview
2
2
Languages
1
1
Certification
18
18
years of professional experience
Work History
Relationship and Collections Specialist
AFC Automotive Finance Corporation
Minneapolis, Minnesota, United States
04.2025 - 08.2026
Review 30+ dealership credit lines weekly to assess adequacy and support inventory financing.
Assess dealership financials and payment history to identify risk trends and adjust credit exposure.
Review [number] dealership credit lines weekly to assess adequacy and support inventory financing.
Analyze revenue patterns to recommend strategies that strengthen profitability and support business growth.
Managed collections and follow-up with dealerships to resolve past-due balances and enhance communication.
Organized account data and tracked activity using Microsoft Office to support informed lending decisions.
Prospect and visited 20 dealerships daily
Executed sales activities to support business development and maintain customer satisfaction.
Performs other duties and tasks as assigned by the Regional Vice President of Sales or the Regional Sales Manager
Washington Area Collections Manager
Westlake Financial
Seattle, Washington, United States
03.2021 - 04.2025
Managed an seven-figure portfolio of automotive lending accounts for dealerships across Seattle and surrounding markets.
Assessed existing credit lines to determine adequacy and support business growth through informed credit line review.
Analyzed business financials and payment delinquency trends to guide risk mitigation and delinquency management decisions.
Built revenue analysis into collection strategies to identify profit opportunities and strengthen portfolio performance.
Reviewed banking competitor rates to support collections decisions and maintain market awareness.
Finance Specialist
Premium Merchant Funding
Miami/Fort Lauderdale Area
11.2011 - 07.2016
Supervise project finance controllers supporting small business funding and daily finance operations.
Prepare monthly and annual financial reports for line of business leadership and Finance Management.
Track allocation entries and expense activity to strengthen financial oversight and control.
Support profitability goals by maintaining close attention to cost control measures across the business line.
Coordinate finance activities for automotive industry and other small business accounts with clear communication to internal stakeholders.
Marketing Consultant
ZEISS Group
Ulm, Baden-Württemberg, Germany
01.2013 - 05.2015
Deliver [number]% improvement in process flow by streamlining project steps and coordinating follow-through across teams.
Support [number] client accounts per engagement with tailored relationship-building and product placement guidance.
Consult on client relationship building, product placement, and project execution to help increase profitability for clients.
Manage marketing and sales activities while coordinating accountants, assistants, and employees across daily priorities.
Conduct training classes and workshops on methodologies, processes, and techniques for stronger project execution.
Facilitate professional development sessions that translate process knowledge into practical skills for project teams.
Use Microsoft Office to organize consultation materials, training content, and client-facing documentation.
Soldier
US Army
United States
09.2008 - 09.2014
Presented [number]% of briefings clearly to support communication across teams and leadership.
Delivered [number] training sessions weekly to strengthen team readiness and task execution.
Prepared personnel records and administrative documents in Microsoft Office with strong attention to accuracy.
Supported human resources coordination by organizing updates, tracking actions, and maintaining orderly documentation.
Communicated instructions and expectations to promote consistency, accountability, and smooth daily operations.
Education
Master of Business Administration - Finance, General
University of Arkansas Grantham
01-2014
Bachelor of Science - Business Administration and Management, General
Midland University
01-2012
Skills
Collections strategy
Credit risk analysis
Delinquency management
Portfolio management
Credit line review
Training
Public speaking
Microsoft Office
Revenue analysis
Client relationship management
Territory management
Negotiation
Business-to-business sales
Competitor analysis
Relationship management
Certification
CS50 - Computer Science
Languages
English (Native or Bilingual)
Spanish (Professional Working)
Personal Information
Title: Experienced Area Manager @ AFC | Business Development, Finance, Risk Management, Collections
Timeline
Relationship and Collections Specialist
AFC Automotive Finance Corporation
04.2025 - 08.2026
Washington Area Collections Manager
Westlake Financial
03.2021 - 04.2025
Marketing Consultant
ZEISS Group
01.2013 - 05.2015
Finance Specialist
Premium Merchant Funding
11.2011 - 07.2016
Soldier
US Army
09.2008 - 09.2014
Bachelor of Science - Business Administration and Management, General
Midland University
Master of Business Administration - Finance, General