Alejandro Munoz
Fort Worth,TX
Summary
Experienced in lift operation with a strong focus on safety regulations and mechanical inspection. Conducted pre-operational checks to ensure lift systems were functional, responding effectively to emergency situations and maintaining compliance with safety protocols. Trained new employees on operational procedures and customer service techniques, fostering a safe and efficient environment for both staff and guests. Demonstrated ability to manage load and unload processes while assisting passengers, ensuring adherence to safety guidelines throughout operations.
Overview
7
7
years of professional experience
Work History
Stand up Lift Operator
US Cold Storage
Fort Worth, TX
12.2022 - 03.2025
- Performed pre-operational checks for lift, including brakes, cables and motors.
- Trained new employees on operating procedures for lifts, safety protocols and customer service techniques.
- Responded quickly to emergency situations such as broken chairs or sudden stops of lifts due to technical faults.
- Recognized unsafe behavior among riders, warned them appropriately, and if necessary barred them from using the lift again until they had received further instruction in ski etiquette.
- Established a friendly rapport with guests, providing information about activities available in the resort area.
- Monitored weather conditions to ensure safe operation of lifts.
- Participated in regular training sessions to stay up-to-date on industry best practices.
- Reported any mechanical issues to maintenance staff immediately.
- Assisted passengers in loading and unloading safely from the lift.
- Conducted emergency drills with passengers to prepare them for potential hazards on the slopes.
- Ensured that all riders followed safety guidelines during the ride.
- Assisted guests with disabilities or special needs while riding the lift or accessing terrain park features.
- Provided customer service assistance with directions, ticket purchases and other inquiries.
- Operated chairlift control panel, monitored speed settings and adjusted accordingly based on load capacity and weather conditions.
- Adhered to all safety regulations set forth by OSHA, local laws and company policies.
- Communicated effectively with fellow lift operators regarding changes in weather conditions or operational status of lifts.
- Enforced safety regulations, ensuring passengers adhered to guidelines for a safe lift experience.
- Provided first aid and emergency response when necessary, acting quickly to address passenger needs.
- Worked with ski and board instructors to load classes on and off lifts.
- Engaged with passengers in a friendly manner, enhancing their overall experience and satisfaction.
- Managed crowd control and provided directions to passengers, enhancing their experience and safety.
- Performed emergency stop procedures and evacuations in accordance with safety protocols.
- Conducted pre-operational checks, verifying that lift systems were functional and safe for daily use.
- Coordinated with ski patrol and other emergency services in case of accidents or emergencies.
- Conducted daily safety checks and maintenance on lift equipment to ensure operational efficiency.
- Maintained cleanliness and orderliness in lift areas, including stations and equipment.
- Monitored load and unload ramps and organized lift stations.
- Maintained knowledge of rules, procedures and policies regarding operating and riding lifts.
- Checked tickets of guests boarding lift.
- Operated lift control panels and adjustment mechanisms to manage speed and operational efficiency.
- Performed prompt post-operation shutdown procedures.
- Inspected lift cables, pulleys, and other mechanical systems regularly to detect wear and potential hazards.
- Collaborated with the maintenance team to resolve mechanical issues and ensure timely repairs.
- Managed lift line flow, ensuring a smooth and efficient boarding process for passengers.
- Reported incidents and accidents, completing necessary paperwork in compliance with policies and regulations.
- Responded to emergencies in calm and helpful way.
- Assisted area gusts on loading and unloading from lift.
- Communicated effectively with passengers, providing clear instructions and assistance when needed.
- Greeted guests and addressed pertinent issues.
- Assisted passengers with special needs, ensuring their safety and comfort during lift operations.
- Documented operational issues and maintenance actions taken, maintaining accurate records.
- Assisted in the training of new lift operators, imparting key operational procedures and safety protocols.
- Monitored lift operations, identifying and addressing any operational issues promptly.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Provided physical assistance to visitors getting onto and off of rides.
- Monitored patrons and equipment during rides to prevent accidents.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Closed down rides with faulty equipment and notified supervisor.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Managed park booths by conducting games, awarding prizes and collecting tickets.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Checked seatbelts of riders to maximize safety and manage risk.
- Delivered crucial safety information to patrons and checked machinery before starting rides.
- Booted unruly and potentially endangering patrons from rides and amusement park.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Sold tickets and collected additional fees from customers for special services.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Adhered to all company policies and procedures pertaining to the safe operation of a forklift.
Maintenance Technician, Leadmen
Loves Truck solutions
Irving , TX
10.2017 - 03.2022
Education
High School Diploma -
Diamond Hill Jarvis
Fort Worth, TX05-1996
Skills
- Lift operation
- Safety regulations
- Mechanical inspection
- Emergency response
- Equipment maintenance
- Battery maintenance
- Load management
- Order picking
- Pallet stacking
- Lift repairs
- Ticket checking
- Heavy lifting
- Lift inspection
- Tire inspection
- Equipment inspection
Languages
English
Limited
Spanish
Limited
Timeline
Stand up Lift Operator
US Cold Storage
12.2022 - 03.2025
Maintenance Technician, Leadmen
Loves Truck solutions
10.2017 - 03.2022
High School Diploma -
Diamond Hill Jarvis