Improved team productivity through effective communication, training, and performance evaluations.
Managed budgets for multiple projects, ensuring timely delivery and cost control.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
Streamlined operational processes by implementing efficiency improvements and reducing waste.
Ensured compliance with industry regulations by developing comprehensive policies and procedures manuals for each department.
Led cross-functional teams in the successful implementation of new systems and procedures.
Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.
Championed lean management principles within the organization, optimizing workflows while minimizing excess resource consumption.
Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
Conducted regular risk assessments to proactively identify potential issues affecting operations or financial stability.
Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
Spearheaded initiatives promoting an inclusive work environment that valued diversity and encouraged employee engagement at all levels throughout the organization.
Successfully managed change initiatives by effectively communicating expectations clearly among affected individuals or groups.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Partnered with vendors and suppliers to effectively manage and budget.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Assisted in recruiting, hiring and training of team members.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Interacted well with customers to build connections and nurture relationships.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Raised property accuracy and accountability by creating new automated tracking method.
Reported issues to higher management with great detail.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced operational risks while organizing data to forecast performance trends.
Operatinal Manager
O&J ELECTRIC
04.2010 - 06.2017
Improved team productivity through effective communication, training, and performance evaluations.
Managed budgets for multiple projects, ensuring timely delivery and cost control.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
Streamlined operational processes by implementing efficiency improvements and reducing waste.
Ensured compliance with industry regulations by developing comprehensive policies and procedures manuals for each department.
Led cross-functional teams in the successful implementation of new systems and procedures.
Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.
Championed lean management principles within the organization, optimizing workflows while minimizing excess resource consumption.
Elctrician
Wilco Electric
09.2007 - 01.2010
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers, service panels, and circuit breakers.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Performed routine and complex maintenance and repairs on various electrical equipment.
Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
Inspected worksites and installations to verify compliance with state safety codes.
Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
Enhanced quality control by inspecting condition of equipment and tools.
Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
Troubleshot and repaired malfunctioning systems and components.
Expanded client base by networking within the community and participating in industry events to build brand awareness.
Strengthened relationships with suppliers, securing competitive pricing on materials for clients'' projects without sacrificing quality.
Delivered comprehensive training sessions on safe electrical practices for clients and other team members, reinforcing vital safety guidelines.
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Replaced and repaired lighting fixtures and electrical control and distribution equipment.
Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
Spliced, joined and connected wire to fixtures and other electrical components.
Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Examined electrical units for loose connections and broken insulation.
Followed state and local building regulations based on National Electrical Code.
Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
Instructed customers on proper use and safety of electrical systems and equipment.