Alejandro Nunez
Saint Louisville,OH
Summary
Proven leader in territory and sales management, adept at fostering customer relationships and driving business growth. At Charter Communications, Time Warner Cable, I consistently exceeded sales quotas by implementing strategic plans and mentoring teams. Skilled in sales forecasting and market penetration, my approach increased customer satisfaction and retention. Expert in team collaboration and strategic planning, I excel in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Territory Manager
Charter Communications, Time Warner Cable
06.2019 - 08.2024
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Researched competitor activity and used findings to develop sales growth strategies.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
New Hire Recruiter
Aetna
06.2015 - 05.2019
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Operated and maintained applicant tracking and candidate management systems.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Department Manager
Wal-Mart Supercenter
02.2010 - 04.2015
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Education
Bachelor's Of Science - Business Administration
Southern New Hampshire University
Manchester, NH09.2015
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Sales expertise
- Goals and performance
- Sales Forecasting
- Business Growth
- Sales Development
- Sales Presentations
- Business Development
- Strategic Planning
- Territory Management
- Pipeline Development
- Time Management
- Market Penetration Strategies
- Data Interpretation
- Competitor research
- Industry Networking
Languages
Spanish
Native or Bilingual
Timeline
Territory Manager
Charter Communications, Time Warner Cable
06.2019 - 08.2024
New Hire Recruiter
Aetna
06.2015 - 05.2019
Department Manager
Wal-Mart Supercenter
02.2010 - 04.2015
Bachelor's Of Science - Business Administration
Southern New Hampshire University