Alejandro Olivo Pinto
Katy,TX
Summary
Sought out continuous professional development opportunities to further develop expertise in Food Faster operations while strengthening support for team members. Resourceful leader with good organizational, multitasking and project management abilities. Discerning and performance-oriented in tackling operational problems.
Overview
5
5
years of professional experience
Work History
Manager Trainee
McDonald's
08.2023 - Current
- Explained services and products to customers in friendly and engaging way.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
Manager
Mcdonals Venezuela
02.2019 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Elderly Carer
Ancianato Casa Clinia Padre Pío
07.2018 - 01.2019
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Bachelor of Science -
Marie Salomea Curie
Puerto Ordaz, Venezuela07.2019
Skills
- Staff Management
- Trainee Evaluations
- Customer Inquiries
- Supervisory Abilities
- Cash Register Operations
- Staffing Requirements
- Inventory Control Processes
- Customer Relationship Management
- Disciplinary Action
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager Trainee
McDonald's
08.2023 - Current
Manager
Mcdonals Venezuela
02.2019 - 06.2021
Elderly Carer
Ancianato Casa Clinia Padre Pío
07.2018 - 01.2019
Bachelor of Science -
Marie Salomea Curie