Alejandro Ortiz Terraza
Phoenix,AZ
Summary
Proactive Server/Bartender with extensive experience in high-volume environments, known for delivering prompt and attentive customer service. Skilled in POS operations, inventory management, and upselling techniques. Strong organizational abilities, ensuring efficient service transitions and memorable impression for guests.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Salt Tacos Y Tequila
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Barback
Salt Tacos Y Tequila
12.2022 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for customers.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and alcohol.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Server/Bartender
Main Event
05.2021 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods.
- Performed opening and closing duties, ensuring the dining/bar area was prepared for seamless service transitions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Banquet Attendant
Main Event
05.2021 - 11.2022
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Adhered to all safety and sanitation standards while preparing and delivering food.
Lead Barback/Team Service
Main Event
05.2021 - 11.2022
- Supported bartenders in providing exceptional service through timely cleaning and restocking, occasionally preforming bartending tasks.
- Trained new bussers/expo on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
Cashier/Kitchen Line Cook
Burger King
01.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
A&P License - Aviation Maintenance Technician
West-Mec
Glendale, AZ01.2027
High School Diploma -
Tolleson Union High School
Tolleson, AZ05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Team Player
- Reliable and Responsible
- Attention to Detail
- Organizational Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Bartender
Salt Tacos Y Tequila
12.2022 - Current
Barback
Salt Tacos Y Tequila
12.2022 - Current
Server/Bartender
Main Event
05.2021 - 11.2022
Banquet Attendant
Main Event
05.2021 - 11.2022
Lead Barback/Team Service
Main Event
05.2021 - 11.2022
Cashier/Kitchen Line Cook
Burger King
01.2020 - 04.2021
A&P License - Aviation Maintenance Technician
West-Mec
High School Diploma -
Tolleson Union High School
Similar Profiles
Madison Mendez-JordanMadison Mendez-Jordan
Bartender at Salt Tacos Y TequilaBartender at Salt Tacos Y Tequila
Alyssa LopezAlyssa Lopez
Bartender at salt tacos y tequilaBartender at salt tacos y tequila
Cheyenne TallmanCheyenne Tallman
Bartender/Server at SALT Tacos Y TequilaBartender/Server at SALT Tacos Y Tequila