Developed strong organizational and communication skills in fast-paced HR environment. Demonstrated ability to manage employee relations and support recruitment processes, ensuring effective administrative and data management. Seeking to transition into new field to leverage these transferable skills and contribute to new challenges.
Overview
7
7
years of professional experience
Work History
Benefits Administrator
Western Valley Meat Company
01.2025 - Current
Ensured timely processing of life event changes, diligently updating employee records as needed.
Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
Reviewed benefits paperwork for accuracy and completeness.
Managed annual open enrollment process, coordinating efforts across departments to ensure a smooth experience for all employees.
Directed and controlled 401K, medical, dental, and vision benefit packages.
Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
Assist the manager with onboarding.
Human Resources Administrator
Western Valley Meat Company
05.2024 - 12.2024
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Oversaw hiring, staffing, and labor law compliance.
Answered employee inquiries regarding health benefits and 401k options.
Human Resources Administrator
Prima Wawona Packing - Cold Storages
06.2023 - 10.2023
Maintained confidentiality of all Human Resources related issues
Received documents and assisted with incoming employee relations issues
Documented discipline request and process corrective actions
Assisted in the preparation of weekly paycheck distribution
Received and investigated employees’ inquiries such as payroll or employee benefits issues
Assisted in coordinating and conducting HR related training for all employees as needed
Reviewed and followed up on meal compliance issues
Entered and maintained employee data into the human resources information system, training database and timekeeping system
Created and issued employee badges as needed
Received and documented employment appeals
Handled incoming inquiries such as W4, W2, direct deposit, wage reports, etc
Coordinated onboarding and orientation for new and rehires
Reviewed returning employee files for eligibility
Ensured key human resources metrics are met
Recruiter
Prima Wawona Packing
04.2023 - 05.2023
Collaborated with department managers to identify position needs
Identified and implemented effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization
Assisted with job posting and advertising processes
Screened applications and selected qualified candidates, to than schedule for interviews
Answers general questions about the interview process
Oversee preparation of pre-hire assessments and other hiring and selection materials
Collaborated with the hiring manager and/or other human resource staff during the offer process, identifying and recommending start dates, and other pertinent details
Made 40-60 outbound calls a day and began the interview process for potential new employees during the season
Handled heavy candidate interview scheduling in a fast-paced environment
Collaborated with HR to identify future hiring needs
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Customer Service Representative
Allstate Insurance
03.2018 - 06.2019
Delivered personalized customer service relating to account questions
Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
Investigated and researched issues to determine root causes and appropriate resolution methods
Greeted customers by name and displayed professional attitude, helping develop rapport with customer base and build lasting relationships
Provided account information to customers and explained bill service policies and customer rights