Alejandro Perez
Hialeah,FL
Summary
Efficient recent college graduate with a Bachelors in Accounting and 5+ years of work experience. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Focused on mitigating company risks while meeting profit goals and highly skilled loan disclosure specialist with expertise in data accuracy and security . Proven expertise in identifying unacceptable risk and preventing fraud. Also great communication skills and experience as a Bookkeeper applying knowledge of bookkeeping principles and practices to accurately perform job duties. .
Overview
8
8
years of professional experience
Work History
Mortgage Underwriter
Banco do Brasil
09.2022 - Current
- Review Tax Returns and other financial documents in order to pre-screen the viability of the credit requests
- Prepare credit underwriting reports which include the following: identify and mitigate risk, identify sources of repayment, sensitivity analysis
- Pull credit reports, OFAC and background checks to evaluate and examine credit references for consistency with information provided
- Analyzes borrower’s income and/or business operations, financial condition to determine borrower’s ability to repay loan
- Requests specific information and discusses or resolves issues pertaining to borrower’s financial condition and credit risk
- Confers with Operations Manager in order to resolve problems with application or missing information
- Performs credit underwriting, assess credit risk, complies with the Bank’s Credit Policy and issues recommendations about credit proposals to be reviewed by the Operations Manager
- Participates in special projects related to the bank’s Residential loan portfolio
- Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information
Billing Specialist
Magic Waste Management
09.2021 - 09.2022
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked with multiple departments to check proper billing information.
- Processed and verified invoices to secure accuracy of billing information.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Utilized various software programs to process customer payments.
- Maintained accurate records of customer payments.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Store Manager
VITAMIN WORLD
01.2018 - 08.2021
- Responsible for all aspects of managing a single retail store; including merchandise, inventory and expense control
- Manage all company initiatives by providing solid leadership expertise resulting in exceptional customer experience, overall operational execution and total store results
- Lead and execute all company objectives ensuring sales and profitability goals are exceeded
- Monitor, analyze and measure sales performance; develop and implement plans to maximize sales and meet or exceed sales goals and objectives
- Train, develop and assess performance of sales associates in all aspects of the business to ensure skill set, product knowledge and operations skills are achieved in order to provide outstanding customer service
- Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc
Store manager
GNC
04.2015 - 12.2017
- Lead and motivate a team of associates to ensure the highest level of customer service is provided
- Develop, implement, and monitor store operations plans that support company objectives
- Monitor sales performance and adjust strategies as needed to meet or exceed goals
- Ensure compliance with all applicable laws and regulations, including health and safety standards
- Maintain accurate inventory levels and order merchandise as necessary
- Train and develop staff on product knowledge, customer service, and operational procedures
- Manage daily store operations, including opening/closing duties, cash handling, and merchandising
- Create an environment that encourages customers to return by providing exceptional customer service
- Analyze financial data to identify trends and opportunities for improvement
- Establish and maintain relationships with vendors and suppliers
- Participate in promotional activities and special events to increase brand awareness
- Provide feedback to corporate office regarding new products, services, and promotions
Education
Associate of Arts - Accounting
FLORIDA NATIONAL UNIVERSITY
Hialeah, FL10.2021
Bachelor of Science - Accounting
Florida National University
Miami, FL08.2023
Bachelor of Science(B.S) - Accouting
Skills
- Microsoft Office Software
- Excel experience
- Perfect spanish , english and understanding of portuguese too
- Excellent costumer service
- Great problem solving
- Math skills and organizational skills
- Costumer service experience with phone calls
- Ability to multitask
- Quickbooks experience
- Teams Experience
- Power BI experience
- Encompass experience
- Knowledge of Google Suite (Gmail, Drive, Docs, Sheets)
- Knowledge of Zoom and Teams
- Residential Loans
- Fee Calculation
- Closing Disclosures
- Accounts Payable Management
- Data Inputting
Professional reference
Glenda Infante Kevin Garcia
Store Manager Customer Care Supervisor
Vitamin World El Dorado Furniture
305-793-8814 786-316-7842
Giancarlos Cortada
Supervisor
Magic Waste
305-505-7202
Relevant coursework
Advanced Management Accounting
Accounting Information Systems
Advanced Spreadsheet Analysis for Business & Economics
Government & Institutional Accounting
Entrepreneurial Finance
Strategic Management
Managerial Accounting
Corporate Finance
Management Information Systems
Income Tax Accounting
International Marketing
Human Resources Management
Supervisory Skills
Timeline
Mortgage Underwriter
Banco do Brasil
09.2022 - Current
Billing Specialist
Magic Waste Management
09.2021 - 09.2022
Store Manager
VITAMIN WORLD
01.2018 - 08.2021
Store manager
GNC
04.2015 - 12.2017
Associate of Arts - Accounting
FLORIDA NATIONAL UNIVERSITY
Bachelor of Science - Accounting
Florida National University