Proactive Home Manager with proven skills in team leadership and training. Capable in overseeing daily residential operations, staff activities and schedules. Knowledgeable about best practices in residential care and applicable regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Manager/Registered Behavior Technician
M INGCO INC
01.2019 - Current
Responsible for following each Individuals personal support plan/objectives.
Managed day-to-day operation of home to comply with regulations and agency standards.
Kept a clean environment and cooking meals according to their medical/healthcare requirements.
Administered medications at designated times according to Doctor's orders.
Transported during scheduled outings or any scheduled medical appointments.
Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Offered learning opportunities to help residents develop important life skills.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Reported any medical issues immediately to the nursing department.
Oversaw activities, budgets, and schedules for adult group homes and ensure all residents.
Improved communication between team members by holding regular meetings and fostering an open-door policy.
Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
Implemented training programs for staff development, enhancing their skills and knowledge base for improved resident care.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Supported patient confidentiality in accordance with HIPAA regulations.
Direct Support Professional Caregiver
Alegria Community living
05.2017 - 01.2019
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Recorded status and duties completed in logbooks for management.
Monitored clients' overall health and well-being and noted significant changes.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Entrusted to handle confidential and sensitive situations in professional matter.
Provided compassionate and patient-focused care to cultivate well-being.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Program Instructor/Driver
Hand in Hand for Progress
05.2016 - 05.2017
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Maintained clean, safe, and well-organized patient environment.
Transported clients to and from community outings with safety and efficiency.
Provided compassionate and patient-focused care to cultivate well-being.
Assets Protection Specialist
Target
02.2015 - 05.2016
Collaborated with management to develop and implement effective theft-deterrent policies and procedures.
Increased employee awareness of loss prevention strategies through comprehensive training programs.
Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
Streamlined communication channels between asset protection team members for improved efficiency in response times.
Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
Contacted local authorities and apprehended shoplifters.
Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Maintained secure environment by regularly checking store premises and inspecting security equipment.
Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Program Instructor/Driver
Mission Hope Day Program
04.2013 - 03.2016
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Maintained clean, safe, and well-organized patient environment.
Transported clients to and from community outings with safety and efficiency.
Provided compassionate and patient-focused care to cultivate well-being.
Education
High School Diploma -
ANTIOCH HIGH SCHOOL
Antioch, CA
06.2012
Skills
Fluent in English/Spanish
Person-Centered Care Plans
Community Resources
Ukeru Trained
Critical Thinking
Time Management
Microsoft Office
Decision-Making
Multitasking Abilities
Organizational Skills
Applied Behavior Analysis
Data Collection and Analysis
Behavior/Intervention/Crisis Management
Active Listening
Nonviolent Crisis Intervention (NVCI)
Medication Administration
Certification
RBT Certification 19-89508
First Aid/AED/CPR- Adult/Children, Infant, Choking, Injury and Universal Precaution
Ukeru Certification
Timeline
Home Manager/Registered Behavior Technician
M INGCO INC
01.2019 - Current
Direct Support Professional Caregiver
Alegria Community living
05.2017 - 01.2019
Program Instructor/Driver
Hand in Hand for Progress
05.2016 - 05.2017
Assets Protection Specialist
Target
02.2015 - 05.2016
Program Instructor/Driver
Mission Hope Day Program
04.2013 - 03.2016
High School Diploma -
ANTIOCH HIGH SCHOOL
RBT Certification 19-89508
First Aid/AED/CPR- Adult/Children, Infant, Choking, Injury and Universal Precaution
Ukeru Certification
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