Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Alejandro Perez

Miami,FL

Summary

Driven college graduate with thorough experience in customer service, database management, and inventory management. Proven ability to maintain workplace efficiency and support team objectives. Quick learner with a cooperative attitude, excelling in team-based environments.

Overview

1
1
year of professional experience

Work History

Store Associate (Student Part-Time)

UPS Store
10.2022 - 01.2023
  • Handled all customer inquiries and service requests - up to 50 per shift
  • Prepared clients' items for national and international shipping
  • Packaged and loaded shipments onto company trucks for delivery
  • Carried out store maintenance, cleaning, and daily closing routines

Inventory Handler (Student Part-Time)

Books & Books
06.2022 - 08.2022
  • Operated the store's digital inventory database
  • Packaged customer orders
  • Processed and unloaded deliveries to our store
  • Coordinated and supplied shelf restocks with team members
  • Manually restocked up to 100 books per week
  • Assisted customers with inquiries and store purchases

Education

Bachelor of Arts - Disaster Management

Florida International University
Miami, FL
05-2025

Skills

  • Customer service
  • Organization and maintenance
  • Inventory handling
  • Microsoft Office Suite (Word, Excel, Outlook)
  • FEMA IS-100 and IS-700 certified
  • Data entry, database management
  • Video editing
  • Media production

Interests

FEMA ISP courses:

  • Incident Command Systems: IS-100, IS-201, IS-315, IS-700
  • Leadership: IS-240, IS241, IS-244
  • Community Management: IS-317, IS-2901, IS-1000
  • Hazard Mitigation, Response, and Preparedness: IS-212, IS-393, IS-235c, IS-662, IS-1300, IS-2500, IS-2700

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Associate (Student Part-Time)

UPS Store
10.2022 - 01.2023

Inventory Handler (Student Part-Time)

Books & Books
06.2022 - 08.2022

Bachelor of Arts - Disaster Management

Florida International University

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Alejandro Perez