Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Event Guide
Universal Orlando Resorts
11.2019 - 01.2022
Assisted in the successful execution of various events, managing registration processes and addressing attendee inquiries.
Ensured a safe environment for attendees by implementing proper safety protocols during events.
Provided clear and concise directions for attendees navigating event spaces, resulting in a well-organized flow of foot traffic throughout venues.
Demonstrated adaptability when faced with unforeseen challenges during events, quickly devising solutions to minimize disruptions and maintain a positive atmosphere.