Alejandro Rioja
Manassas,VA
Summary
Dynamic and professional individual with a proven track record of consistently exceeding sales expectations and building lasting relationships. Highly skilled in guiding clients through the real estate process, leading negotiations, and showcasing extensive market knowledge. Demonstrates exceptional organizational and event management abilities, recognizing and capitalizing on sales opportunities. Utilizes innovative strategies and presents with a professional and enthusiastic attitude to achieve outstanding results. Possesses over 5 years of experience in residential renovation and general handyman skills, along with fluency in both English and Spanish.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Agent/Realtor
Keller Williams Realty
03.2021 - 10.2024
- Engaged with sellers, buyers, and renters to grasp property needs, timeline, and budget
- Guided sellers through the process and organized open houses
- Led negotiation process, advised clients on market conditions, prices, mortgages, and legal requirements
- Demonstrated extensive knowledge of real estate community and housing market
- Eager to grow in market trends and prove ability to win clients
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Senior Relationship Banker
SunTrust Bank
10.2020 - 03.2021
- Identify opportunities to grow and strengthen client relationships within assigned portfolio
- Conduct outside calls, targeted direct mailings, and in-branch selling to promote financial products
- Provide on-the-job training to new employees under branch management guidance
- Cultivate strong business relationships with partners to facilitate quality referrals
- Expand client relationships through cross-selling banking products
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
Universal Banker
SunTrust Bank
08.2019 - 10.2020
- Exceed quarter 4th 2019 and quarter 1th 2020 branch sales contribution by 41%
- Top sales performer for 9 consecutive months
- Mentored and helped two interns onboard for 3 months
- Provide exceptional in-branch client experience by handling client needs from sales to service
Personal Banker III/Loan Officer
BB&T Bank
10.2017 - 06.2019
- Interact with customers to provide crucial account advice, resolve problems, and sell financial services and products
- Nominated Star Banker (Top 10%) in the Greater Washington Region for sales achievements
- Consistently exceed quarterly sales goals
- Received the Outstanding Service Award for 10 consecutive perfect score surveys based on customer experiences
- Prioritize maintaining close business relationships with partners to enhance customer satisfaction
- Proactively make recommendations to existing clients for financial success
- Lead morning huddles to optimize our team's approach to achieving sales goals
- Handle teller transactions, including accepting deposits and loan payments, verifying cash and endorsements, and issuing various financial instruments
Customer Representative
Wells Fargo Bank
07.2014 - 07.2017
- Offered and sold financial products and services to consumer and small business customers
- Developed, retained, and deepened long-term relationships with customers
- Conducted detailed financial reviews to sell appropriate products fitting client needs
- Assisted Branch Manager with teller coaching
- Created outstanding customer experience, helping the branch meet sales objectives
- Recognized as top performer with balanced production in the Greater Washington Region
- Multitasked and made quick judgments, prioritizing customer needs and experience
- Took advantage of the quantity of customers to generate appointment referrals for prospect financial reviews
Education
Associate Degree - Construction Management Technology
NOVA
Woodbridge, VA06-2025
High School Diploma -
Meadowbrook
Richmond, VA06-2010
Skills
- Renovation Experience
- Strong organizational skills
- Deadline oriented
- Excellent teamwork
- Highly professional
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Project planning
- Key performance indicators
Certification
EPA Section 608 Technician Certification
Languages
Spanish
Timeline
Real Estate Agent/Realtor
Keller Williams Realty
03.2021 - 10.2024
Senior Relationship Banker
SunTrust Bank
10.2020 - 03.2021
Universal Banker
SunTrust Bank
08.2019 - 10.2020
Personal Banker III/Loan Officer
BB&T Bank
10.2017 - 06.2019
Customer Representative
Wells Fargo Bank
07.2014 - 07.2017
Associate Degree - Construction Management Technology
NOVA
High School Diploma -
Meadowbrook