Alejandro Rivera

Experienced Global group telc with 2 years of experience. Collaborates with engineers and other team members to keep underground transit operating safely and on time. Keeping public transportation reliable.

Versatile professional with a rich background spanning both customer service and underground construction, offering a unique skill set that blends interpersonal expertise with technical acumen. With several years dedicated to customer service roles, I have honed my ability to provide exceptional support, resolve issues, and ensure customer satisfaction across various industries.

In tandem with my customer service experience, I have also played a pivotal role in underground construction projects, contributing to the successful execution of complex initiatives. My involvement in this specialized field has equipped me with a keen understanding of project management, safety protocols, and the intricacies of working within the underground construction domain.

Having navigated the challenges of two diverse sectors, I excel in effective communication, problem-solving, and adaptability. I have consistently demonstrated my commitment to delivering outstanding customer experiences while bringing a unique perspective to the construction projects I've been involved in.

As I continue to evolve professionally, I am eager to leverage my dual expertise to contribute to dynamic environments that require a combination of customer-centric focus and hands-on experience in underground construction. My diverse background positions me as a valuable asset capable of thriving in multifaceted roles that demand a blend of technical proficiency and customer relationship management.